Native Japanese
1 week ago
Vacancy:
Native Japanese - Content Specialist
Location:
Kuala Lumpur Sentral, Malaysia.
Salary Max:
RM9,500
Process:
Food Delivery
Permanent Job
Language:
Japanese + English (B2)
Headcounts: 10
Work Hour :
Mon-Fri, 8am to 5pm MYT (Weekdays Only)
Joining Date:
April 2024
Bachelor 's degree - Fresher or Diploma holder with 1 year Customer Service experience.
Job Overview
Products, updates, initiatives are rolled out on the platform on a daily basis. These updates impact the overall user experience and are key in delivering an ever-improving customer experience.
Each time an update is rolled out, supporting content is created which aims to educate users & agent network with the objective of (a) ensuring the update is understood correctly thereby reducing the possibility of support contacts and (b) if in fact support contacts are created, our agent network is able to resolve them in an efficient and timely manner.
Support content includes:
- SOPs for agents
- Saved Replies for agents
- Blog Post
Responsibilities and Duties
- Completing writing projects, meeting deadlines and following content requirements in terms of style and project specifications
- Revising content whenever customer or clients request changes
- Helping create style guides or suggesting changes to ensure content is consistent and clear
- Conducting research on any given topic
Requirement:
- Fluent in both English (B2+) and Native Language
- Outstanding writing and editing skill in both native language and English
- Work experience as content creator or similar role is preferred
- Strong attention to detail and ability to multitask projects and deliverables
NOTE:
The paperwork and relocation expenses will be handled by the company
Job Types:
Full-time, Permanent
Salary:
RM9, RM9,500.00 per month
Application Question(s):
- What nationality are you?
- Are you willing to relocate to Malaysia?
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