Japanese Customer Service
1 week ago
- Update clients on their request status accordingly.
- Promote available products and services to clients.
- Handle client inquiries appropriately and ensure that highlevel service is provided.
- Cooperate effectively with other departments as required.
- Contribute to team effort by achieving targeted results.
- Escalate the issue to the appropriate specialist when needed.
- Perform other ad hoc tasks assigned by the manager
- Bachelor's degree or diploma in business administration or a related field
- Previous experience in Customer Service/ Support is required
- Previous experience within the FX industry will be considered an advantage
- Excellent oral and written skills in the Japanese language (Native speaker will be an advantage)
- Good communication skills in English will be considered an advantage
- Strong clientfacing and communication skills
- Troubleshooting and multitasking skills
Salary:
RM8, RM10,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
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