Japanese Bilingual Customer Service Associate

We are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving issues, and ensuring a positive customer experience. If you are passionate about...

Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build...

【Job Summary】:Hiring Company Industry: Japanese based company specialize in offer Financial ServicesJob Summary: Interpret English/ Malay/ Mandarin to Japanese (vice versa) during meeting/ video conference/ Mergers and Acquisitions with companies in ASEAN countries. Translate documents in Japanese into English/ Malay/ Mandarin Other adhoc job functions...

Position: Customer Service Associates - Japanese SpeakerWork Location: Kuala Lumpur, MalaysiaTenure: Fixed-term contractRole Descriptions:Responsibilities: Contribute to automation efforts and offer possible solutions Lead reviews activities in order to launch proactive initiatives to improve the support services Analyze and improve customer journey/flow by...

Position: Bilingual (Japanese + English) Network Engineer Job Description:Hands-on experience in Telecommunication environment/NOC engineer;In-dept knowledge in WAN transport systems, LAN switch technology, routing protocols (EIGRP, OSPF, BGP4).SDWAN is an added advantageCCNA & SDWAN certificationWAN transport systems, LAN switch technology, routing...

Role:Customer Service AnalystTimings:Night Shift (Contract To Hire)Industry:IT-Hardware & NetworkingWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: ABAP Customer Service Japanese language Customer Care typing skills Must be fluent in speaking both Mandarin and English Associate (JL 2A)1-2 yrs Experience...

#hiringalert #japaneselanguage #chatsupport #taiwanAnyone from anywhere can apply.Willing to relocate to #taiwanJapanese level, N1 & N2, English B2, speaking and writingTeammate Non-Voice Bilingual (Chat Support)Rotational ShiftSalary: RM3, RM5,000.00 per month

Vacancy: Native & Non Native Japanese - Customer Service Associate(For Non Native Japanese JLPT N1 only is accepted)Location: Kuala Lumpur Sentral, Malaysia.Work Mode:(Hybrid) - anywhere within Malaysia (come to the office whenever required) - Bangsar South, Kuala Lumpur)Salary: Non Native -RM 9000Salary: Native -RM 10,000Process: HotelPermanent JobWork...

Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice Call centre Operations BPO call...

The Role:Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Japanese market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.To ensure success as a customer experience officer, you should...

Key Responsibilities: Ensure service meets contractual KPIs for customers. Handle inquiries and complaints through voice and nonvoice channels. Utilize decisionsupport tools for nonstandard/unstructured issues. Understand Japanese language, culture, and local nuances. Listen attentively to customer needs, show empathy, and build rapport. Greet customers...

Role: Customer Service Representative (Reservation) Language: JapaneseStart Date: 5th July & 6th Sep Location: Kuala Lumpur Salary: RM 6000 to RM 7000 Language Allowance: RM 1500 KPI Bonus: Up to 16% Education: Fresh Graduates welcome Experience: Preferred, not mandatory Shift: 07:00am to 10:30 pm (Shift based) Assist customers with reservation inquiries...

The RoleComfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Japanese market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.To ensure success as a customer experience officer, you should...

Salary: Open for discussionResponsibilities: Answering queries and resolving client issues regarding our products, platforms, and promotion. Address customer feedback as well as complaints professionally. Record and update customer data and other relevant information when necessary. Supporting documentation/administrative needs within the department and...

Job Summary:We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Officer specializing in Business Partners Services. This position requires fluency in native Japanese and excellent communication skills in both Japanese and English.As a Customer Service Officer, you will be responsible for providing...

Requirements:Fluent in Japanese and English Language Diploma or bachelor's degree Min 6 months experience working in a performance driven role with specific metrics/goals Min 1year steady job experience in a customer oriented and/or sales roleJob Role: Responsible for handling calls and providing customer support Identify and relate to various customer needs...

Responsibility Update clients on their request status accordingly. Promote available products and services to clients. Handle client inquiries appropriately and ensure that highlevel service is provided. Cooperate effectively with other departments as required. Contribute to team effort by achieving targeted results. Escalate the issue to the appropriate...

**Job Description: - **Requirement: Fresh graduates or experience in sales or telemarketing or BPO or Customer service can applyNote: Open for native Japanese.Visa will be SponsoredContract length: 12 monthsPay: RM10, RM15,000.00 per monthBenefits: Health insuranceSupplemental pay types: Commission pay

Customer Interaction: Provide support for order placement, shipment tracking, and billing inquiries in a timely and professional mannerOrder Management: Process customer orders, modifications, cancellations, and refunds accurately and efficiently. Utilize order management systems to verify and update order information, ensuring accuracy and...

Our client is an experience-led digital transformation company that can help achieve non-linear growth by delivering exceptionally engineered experiences for customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.Responsibilities Assist customers via...