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F&b Operations Manager
2 weeks ago
Responsibilities:
- Manage all F&B and daytoday operations within budgeted guidelines and to the highest standards by overseeing and leading a team of employees within the kitchen and restaurant operations.
- Effectively managing and controlling costs associated with both the kitchen and restaurant operations.
- Establish budgeting, financial forecasting, and strategies to optimize revenue and minimize expenses.
- Focusing on initiatives to motivate, develop, and retain employees, which can encompass training programs, teambuilding activities, and recognition programs.
- Identify strategies to enhance the overall guest experience, which may involve feedback mechanisms, service training, and continuous improvement efforts.
- Preserve excellent levels of internal and external customer service.
- Identify customers needs and respond proactively to all of their concerns.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
Requirements:
- Diploma or Bachelor's degree in Hospitality Management or related field (preferred).
- Proven food and beverage management experience.
- Working knowledge of various computer software programs (MS Office, MS Excel).
- Strong knowledge of food and beverage trends, industry best practices, and regulatory guidelines.
- Excellent leadership, communication, and interpersonal skills.
- Ability to spot and resolve problems efficiently.
- Mastery in delegating multiple tasks.
- Ability to manage personnel and meet financial targets.
- Guestoriented and serviceminded.
Salary:
RM4, RM8,000.00 per month
Benefits:
- Health insurance
Ability to commute/relocate:
- Damansara Utama: Reliably commute or planning to relocate before starting work (required)
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