Customer Acquisition Executive

1 week ago


Seremban, Malaysia Alpro Pharmacy Sdn Bhd Full time

Key Responsibilities:

1. Develop and Enhance Programs


Identify white space opportunities and gaps in consumer experience and propose solutions to accelerate the growth of user acquisition, considering resources required (financial, expertise, capability) and potential competitive actions.


Support program development and improvements based on analysis of market dynamics, performance, and consideration of consumer needs across different groups and roles of different channels.


Develop and conduct pilot tests of generated ideas to address consumer pain points and propose actionable solutions where relevant and required.


2. Project Management & Execution
Support coordination across various departments to ensure seamless launch and execution of assigned projects/programs in each channel.


Ensure timely follow-up on project milestones and deliverables for a consumer-centric execution (e.g., contract creation, finance process follow-up, marketing support materials creation, etc.).

Manage third-party vendors as necessary to support successful execution.

3. Project Governance, Reporting, and Business Management
Implement and manage interventions with supporting stakeholders to ensure project goals are achieved.

Actively monitor program status and performance throughout its lifecycle (KPIs, ROI, impact).

Collaborate with Finance to achieve desired ROI from project investments considering costs per acquisition

Specific Skills/Traits:

Consumer Focused:
Data-driven decision making supported by rapid experimentation and improvements.

Influencer and Collaborative:
Influence key stakeholders across multiple departments/functions.

Resource Management:
Secure adequate resources to test various hypotheses and variables while measuring results.

Ownership:
Assign ownership to self and vertical streams for project execution.

Entrepreneurial:
Optimistic, able to take calculated risks, and can execute and/or improvise based on untested ideas.

Job Types:
Full-time, Permanent

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
Application Deadline: 06/14/2024

Expected Start Date: 07/01/2024

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