![Alpro Pharmacy](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Executive
4 weeks ago
**Professional Customer Experience Executive (Ecommerce)**
Position based in Alpro HQ, Sendayan
**Qualifications and Requirements**:
1. Educational Background: A degree in dietetics or nutrition
2. 2 years of experience with community pharmacy or food supplement-related industry. Experience working with customer service.
3. Possess writing and speaking proficiency in English and Malay; additional languages will be an advantage.
4. Proficiency in working on a computer
5. Good interpersonal skills and problem-solving skills
**Key Responsibilities**
2. Develop a deep understanding of customer needs, preferences, and pain points to tailor problem-solving and unique customer experience.
3. Plan and conduct training for the frontline team to enhance the quality of customer engagement and customer service.
4. Communicate with cross-functional units including physical outlets, procurement team, sales, and geo-marketing teams to ensure problem-solving and customer satisfaction.
5. Cultivate strong relationships with healthcare professionals for endorsement and referrals, to ensure a seamless customer’s journey.
6. Monitor customer support and chat performance, track key metrics, and provide regular reports to management.
7. Able to work on the weekend by rotation (working offsite/from home) and support online sales activity.
**Benefits**:
- Professional career development
- Yearly increment review
- Performance Bonus
- Staff Price
- Panel Clinic and Medical Claims
职位类型:全职
薪资: RM2,300.00至RM3,500.00(每月 )
-
Front Desk Customer Experience
2 months ago
Seremban, Malaysia Cxl executive Full time**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Wisma Persekutuan, Jalan Dato’ Abdul Kadir, 70551 Seremban** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about...
-
Customer Experience Executive
2 weeks ago
Seremban, Negeri Sembilan, Malaysia Alpro Pharmacy Full timeProfessional Customer Experience Executive (Ecommerce)Position based in Alpro HQ, SendayanQualifications and Requirements:Educational Background: A degree in dietetics or nutrition2. 2 years of experience with community pharmacy or food supplement-related industry. Experience working with customer service.Possess writing and speaking proficiency in English...
-
Customer Acquisition Executive
2 weeks ago
Seremban, Malaysia Alpro Pharmacy Sdn Bhd Full timeKey Responsibilities:1. Develop and Enhance ProgramsIdentify white space opportunities and gaps in consumer experience and propose solutions to accelerate the growth of user acquisition, considering resources required (financial, expertise, capability) and potential competitive actions.Support program development and improvements based on analysis of market...
-
Agent Experience Manager
3 weeks ago
Seremban, Malaysia Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. **_ Please note: this role is 100% in-office._** As an Agent Experience Manager...
-
Agent Experience Manager
1 week ago
Seremban, Malaysia Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Manager, you are the first person our customers meet when...
-
Agent Experience Manager
2 weeks ago
Seremban, Negeri Sembilan, Malaysia Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients._ Please note: this role is 100% in-office._As an Agent Experience Manager (AEM) you are...
-
Associate Manager, Agent Experience
3 weeks ago
Seremban, Malaysia Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Associate Manager on the Agent Experience team at Compass, you will oversee...
-
Supply Chain IT Service Delivery Manager
3 weeks ago
Seremban, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time**JOB DESCRIPTIONS**: 1. Responsible for technology leadership, and operational governance over existing Supply Chain solutions within Singapore, Malaysia and Brunei. 2. Responsible, Drive and execute group led / local digital initiative implementation for Supply Chain function in agile and networked way with central of excellence head and team. 3....
-
Customer Acquisition Executive
3 weeks ago
Seremban 2, Malaysia Alpro Pharmacy Sdn Bhd Full time**Key Responsibilities**: **1. Develop and Enhance Programs** Identify white space opportunities and gaps in consumer experience and propose solutions to accelerate the growth of user acquisition, considering resources required (financial, expertise, capability) and potential competitive actions. Support program development and improvements based on...
-
Customer Relation Assistant
2 weeks ago
Seremban, Negeri Sembilan, Malaysia Edaran Otomobil Nasional Berhad Full timePlan and execute customer retention programme to keep existing customers content and your new customers coming back for more. Mail personalized greetings (festive season & Birthday)/ Thank you cards to the customers. Plan repurchase programme for the existing users when they're ready to buy a new car. Plan and execute customer acquisition programme via...
-
Sme Consultant
2 months ago
Seremban, Malaysia Cxl executive Full time**Job description** - **Lokasi: Jalan Tuanku Munawir, Bandar Seremban, Negeri Sembilan**: - **Hari Bekerja: Isnin - Jumaat**: - **Waktu Bekerja: 8:30AM - 5:30PM**: - **Gaji: RM1,500 + RM30 Elaun**: - **Komision: Sehingga RM3,000/bulan** **TUGASAN** - **Memproses permohonan dalam sistem seperti yang diminta oleh pelanggan**: - **Memberikan maklumat /...
-
Sme Consultant
2 weeks ago
Seremban, Malaysia Cxl executive Full time**Job description** - **Lokasi: Jalan Tuanku Munawir, Bandar Seremban, Negeri Sembilan**: - **Hari Bekerja: Isnin - Jumaat**: - **Waktu Bekerja: 8:30AM - 5:30PM**: - **Gaji: RM1,500 + RM30 Elaun**: - **Komision: Sehingga RM3,000/bulan** **TUGASAN** - **Memproses permohonan dalam sistem seperti yang diminta oleh pelanggan**: - **Memberikan maklumat /...
-
Community Outreach Specialist
3 weeks ago
Seremban, Malaysia Cxl executive Full time**Position : Community Outreach Specialist** **Location : Plaza Angsana Mall, Ampangan, Seremban** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) OR ( Sunday - Thursday / 8.30 am - 4.30 pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen...
-
Hair Stylist
3 weeks ago
Seremban, Malaysia Cxl executive Full timeWe are looking to hire a skilled hairdresser to provide various hairdressing services to clients based on their needs, specifications, and preferences. The hairdresser's responsibilities include greeting and welcoming clients to the salon, maintaining a clean and organized workstation, and recommending suitable hair care products to clients. You should also...
-
Hair Stylist
2 weeks ago
Seremban, Negeri Sembilan, Malaysia Cxl executive Full timeWe are looking to hire a skilled hairdresser to provide various hairdressing services to clients based on their needs, specifications, and preferences. The hairdresser's responsibilities include greeting and welcoming clients to the salon, maintaining a clean and organized workstation, and recommending suitable hair care products to clients. You should also...
-
Customer Relation Assistant
6 days ago
Seremban, Malaysia Edaran Otomobil Nasional Berhad Full timePlan and execute customer retention programme to keep existing customers content and your new customers coming back for more. - Mail personalized greetings (festive season & Birthday)/ Thank you cards to the customers. - Plan repurchase programme for the existing users when they’re ready to buy a new car. - Plan and execute customer acquisition programme...
-
Customer Service Representative
1 week ago
Seremban, Malaysia One Asia Agency Full time1. To carry out and support all the Daily Customer Service Operations for both retail and food service businesses (as applicable or assigned). (a) For Food Service customers, to work closely with all the internal and external related Departments in relation to sales order planning, deliveries, booking of shipment schedules & its preparation of shipping...
-
Sales & Marketing Executive
2 weeks ago
Seremban, Malaysia ZGSM LIGHTING (M) SDN BHD Full timeSales and Marketing Executive Responsibilities: - Develop and implement effective sales & marketing strategies for company products to achieve organizational sales goals and revenues - Perform research and identify new potential customers and new market opportunities - Identify and establish contact with potential customers proactively - Maintain contact...
-
Customer Engagement Executive
2 weeks ago
Seremban, Malaysia Alpro Pharmacy Full timeAble to analyze market trends and propose new ideas to engage new customers. - Plan and conduct event including school talks, health tests. - Overseeing and participating in new outlets opening. - Design programme to increase customer acquisition and retention. - Manage specific groups of customers and improve brand visualization and impact. - Flexible,...
-
Assistant QA Executive
2 weeks ago
Seremban, Malaysia Vitaton (M) Sdn Bhd Full time**Responsibilities**: - Responsible in maintaining and updating documentation related to HACCP, Food Safety Management and Quality Management System. - Appointed as Halal Executive to maintain and update document related to HALAL. - Responsible in ensuring internal and external lab equipment calibration being done as per preset schedule. - Responsible in...