Service Desk Analyst

2 weeks ago


Brickfields, Malaysia Abhidi Solution Private Limited Full time
Hi

Hope you are doing well

I am
Mehamjot Kaur and responsible for talent acquisition at my company
Abhidi Solution. I want to attract your attention to a job opportunity I am hiring these days for.

In case you are looking for your next gig or just exploring the local job market, the below may be right for you.


About the Opportunity:

Our client is looking to collaborate with talented people for the
SDA/ It Helpdesk (Thai speaker) role.

Role Title:
SDA/ It Helpdesk (Thai speaker)


Type:
Contract with Abhidi Solution


Work Location:
Bukit Jalil, Malaysia


Mode:
Work from Office


Shift: 8:30 AM to 5:30 PM (Bangkok time)

Key Responsibility Areas (KRA's)
Ensure critical issues are escalated to appropriate teams & management

Must be able to troubleshoot user queries via calls, mails & multiple channels

Must be able to answer phones from users professionally and respond to user inquiries and complaints.

Must be able to handle installation, configuration & upgrading of company's software

Should possess excellent communication skills, including verbal with proper grammar.

Able to react effectively and calmly in emergencies.

Able to maintain customer confidentiality.

Kindly provide the below Details

Current Salary -

Expected Salary -

Notice Period -

Reason for Job Change-

Any job offers in hand-

Visa Status-

Thai Proficiency (out 0f 10)-

Whtsapp for any Queries

Job Types:
Full-time, Permanent

Salary:
RM4, RM7,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Language:

  • Thai (required)

  • SAP Service Desk

    2 weeks ago


    Brickfields, Malaysia amIT Global Solutions Pvt Ltd Full time

    GreetingsWe are looking for SAP Service Desk - ConsultantsJob Title : SAP Consultant - Service DeskJob Mode: HybridJob Type: PermanentJob Requirements: Minimum 5 years experience. Completed vocational training in the IT sector or a comparable qualification is an advantage, but career changers are also welcome. Initial experience in IT user support is an...

  • SAP Service Desk

    3 weeks ago


    Brickfields, Malaysia amIT Global Solutions Pvt Ltd Full time

    **Greetings!!** **We are looking for SAP Service Desk - Consultants!!** Job Title : SAP Consultant - Service Desk Job Mode: Hybrid **Job Type**: Permanent **Job Requirements**: - Minimum 5 years experience. Completed vocational training in the IT sector or a comparable qualification is an advantage, but career changers are also welcome. - Initial...


  • Brickfields, Malaysia Abhidi Solution Private Limited Full time

    Hi Hope you are doing well! I am **Mehamjot Kaur** and responsible for talent acquisition at my company **Abhidi Solution**. I want to attract your attention to a job opportunity I am hiring these days for. In case you are looking for your next gig or just exploring the local job market, the below may be right for you. **About the Opportunity**: Our...

  • Service Desk

    2 weeks ago


    Brickfields, Malaysia Techtiera Sdn Bhd Full time

    Responsible for resolving staff and customer technological questions that need technical support. Excellent written and verbal communication skills Able to clearly communicate technical concepts to both technical and nontechnical audiences Handle L1 Incidents, Service requests and triaging incidents Extract adhoc reports based on Customer request.Pay: Up to...

  • Service Desk

    2 weeks ago


    Brickfields, Malaysia Techtiera Sdn Bhd Full time

    Responsible for resolving staff and customer technological questions that need technical support. - Excellent written and verbal communication skills - Able to clearly communicate technical concepts to both technical and non-technical audiences - Handle L1 Incidents, Service requests and triaging incidents - Extract ad-hoc reports based on Customer...


  • Brickfields, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...


  • Brickfields, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full time

    About the CompanyOur client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

  • Receptionist

    3 weeks ago


    Brickfields, Malaysia Newwin Engineering M Sdn Bhd Full time

    1) Perform all check-in and check-out tasks 2) Greeting guests upon arrival and making them feel welcomed 3) Respond to guests’ enquiry & complaints in a timely and professional manner 4) To provide front desk services to guests 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good attitude 2) Willing to learn and...


  • Brickfields, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...


  • Brickfields, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...

  • Tax Consultant

    3 weeks ago


    Brickfields, Malaysia SKILL QUOTIENT RESOURCES SDN BHD Full time

    **Location: KL Sentral | On-site** **Job type: 1 year contract extendable or covert as perm** **Minimum 2 Years of experience** **Your key responsibilities** Being the strategic partner between business stakeholders and technology solution teams, you will be playing a pivotal role in the following areas: - Understand business functions, processes, and...


  • Brickfields, Malaysia kl sentral Full time

    **Responsibilities**: - Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests - Execute experience services in a manner consistent with the SLA’s, standard...


  • Brickfields, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. Responsible for building rapport and relationships with the customers in a professional manner. To take ownership and initiative to complete customer's follow up or direct the...


  • Brickfields, Malaysia JonDavidson Pte. Ltd Full time

    Position **:Business Analyst - Manager** Job Location **:KL Sentral, Malaysia** Job Type **:Permanent** Company**:US based IT Services & Consulting Company** - Senior Banking professional with extensive knowledge in either Lending, Payments or Retail banking with experience leading a consulting engagement - Comprehensive understanding of Banking Industry...


  • Brickfields, Malaysia Magnifi Machines Full time

    In a nutshell, you will be working with professionals in the MAGNIFI team in bridging the gap between technology and business objectives. Your primary focus will be on analysing, understanding, and prioritization of each project. **A day in the life in MAGNIFI as a Project Management Intern**: - Gaining experience under the business and technical teams to...


  • Brickfields, Malaysia Magnifi Machines Full time

    In a nutshell, you will be working with professionals in the MAGNIFI team in bridging the gap between technology and business objectives. Your primary focus will be on analysing, understanding, and prioritization of each project. **A day in the life in MAGNIFI as a Project Management Intern**: - Gaining experience under the business and technical teams to...


  • Brickfields, Malaysia Magnifi Machines Full time

    In a nutshell, you will be working with professionals in the MAGNIFI team in bridging the gap between technology and business objectives. Your primary focus will be on analysing, understanding, and prioritization of each project.A day in the life in MAGNIFI as a Project Management Intern:Gaining experience under the business and technical teams to analyse,...


  • Brickfields, Malaysia Magnifi Machines Full time

    In a nutshell, you will be working with professionals in the MAGNIFI team in bridging the gap between technology and business objectives. Your primary focus will be on analysing, understanding, and prioritization of each project.A day in the life in MAGNIFI as a Project Management Intern:Gaining experience under the business and technical teams to analyse,...