Customer Onboarding Officer

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. Responsible for building rapport and relationships with the customers in a professional manner. To take ownership and initiative to complete customer's follow up or direct the...

**Job description** RESPONSIBILITIES - To greet gym members and guest; and attend to their needs. - Overseeing the club maintenance and cleanliness. - Managing members retention and monthly membership fees - Must be computer literate with good knowledge of MS Office. - Outstanding personality, service oriented, a team player, organized and meticulous. - To...

Position Title:Customer Service AdvisorOnboarding Date Required: 29th April 2024Language Requirement:Mandarin (Native) + English (B2) + Malay (Average if possible)Location:KL SentralWorking hrs:7.00am - 9.00pm shift (5 working days per week including weekend)Job scope: Provide technical support and advise verbally in terms of mobile phones, laptop, speakers,...

**Position Title**:Customer Service Advisor **Onboarding Date Required**: 29th April 2024 **Language Requirement**:Mandarin (Native) + English (B2) + Malay (Average if possible) **Location**:KL Sentral **Working hrs**:7.00am - 9.00pm shift (5 working days per week including weekend) **Job scope**: - Provide technical support and advise verbally in...

Position Overview: **Responsibilities**: 1. Partner Relationship Management: - Serve as the main point of contact for our partner businesses, maintaining regular communication and building strong relationships. - Understand partner businesses' needs and goals, providing appropriate guidance and assistance to ensure their success. - Collaborate with...

Position Summary:Duties and Responsibilities:Primary Job Functions: Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer information Meet personal/team qualitative and...

Job descriptionRESPONSIBILITIES To greet gym members and guest; and attend to their needs. Overseeing the club maintenance and cleanliness. Managing members retention and monthly membership fees Must be computer literate with good knowledge of MS Office. Outstanding personality, service oriented, a team player, organized and meticulous. To be responsible and...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

**Who are we looking for?** - Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. - Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours -...

Position : Customer Service Officer - Mandarin Speaker (中文客服） Location : KL Sentral (Nearby LRT/MRT/Monorail) **Job Scope**: - Handle inbounds call enquiries - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. **Job Requirements**: - Required language(s): English - Applicants must be willing...

**Position : HR Admin Cum Receptionist - Immediate Hiring** **Tenure : Permanent** **Working Location : Kl Sentral** **Working Hour : Standard** **Salary : RM2000 - RM 3000** **Responsibilities**: - Greet and welcome visitors in a polite and professional manner. - Answer, screen, and direct incoming calls promptly. - Maintain a clean and organized...

Operation Hours - 6am-6pm; 5 days work and 2 days off per weekMinimum 6 months in experiences in Call Center or Customer ServiceMinimum requirement: Education: A diploma holder or higher is preferred. Minimum of 1 year relevance working experience in a voice channel in customer service Communication skills: Excellent verbal and written communication skills...

Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)Job Descriptions: Responds to customer inquiries, concerns and requests regarding all products and services. Answer customer inquiries regarding products and service questions; suggest information about other products and services. Inform customers of sales promotions and services, and processes...

**Collections Officer Responsibilities**: - Reviewing the company debtor list. - Contacting customers and informing them of their overdue bills. - Advising customers on their payment options and suggesting methods of payments. - Negotiating suitable payment plans. - Maintaining customer payment records. - Preparing customer financial statements for banks...

**ROLE: Customer Service Executive (English Speakers) PROJECT: Social Media** **INTAKE DATE**: 8 April 2024 **LOCATION**: - KL Sentral **JOB SCOPE**: - Handle and assist customers’ general inquiries via chat support systems for social media eg, FB, Insta. - Taking ownership to solve challenges faced by customers and clients' partners. - Exceeding...

ROLE:Customer Service Executive (English Speakers)PROJECT:Social MediaINTAKE DATE: 8 April 2024LOCATION: KL SentralJOB SCOPE: Handle and assist customers' general inquiries via chat support systems for social media eg, FB, Insta. Taking ownership to solve challenges faced by customers and clients' partners. Exceeding customer expectation in terms of customer...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.- Understanding customer needs: You will need to understand the unique needs of our customers and provide tailored...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...