Customer Onboarding Officer

Help new Instapay customers complete documentation, explain product features and benefits and to generally enable them to get started on Instapay mobile platform for transactions. - Responsible for building rapport and relationships with the customers in a professional manner. - To take ownership and initiative to complete customer’s follow up or direct...

**Job description** RESPONSIBILITIES - To greet gym members and guest; and attend to their needs. - Overseeing the club maintenance and cleanliness. - Managing members retention and monthly membership fees - Must be computer literate with good knowledge of MS Office. - Outstanding personality, service oriented, a team player, organized and meticulous. - To...

Position Overview: **Responsibilities**: 1. Partner Relationship Management: - Serve as the main point of contact for our partner businesses, maintaining regular communication and building strong relationships. - Understand partner businesses' needs and goals, providing appropriate guidance and assistance to ensure their success. - Collaborate with...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

**Who are we looking for?** - Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. - Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours -...

Job Details: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required Job Requirements: - Able to communicate effectively with customers in a friendly and polite manner following the clients processes -...

Position : Customer Service Officer - Mandarin Speaker (中文客服） Location : KL Sentral (Nearby LRT/MRT/Monorail) **Job Scope**: - Handle inbounds call enquiries - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. **Job Requirements**: - Required language(s): English - Applicants must be willing...

**Collections Officer Responsibilities**: - Reviewing the company debtor list. - Contacting customers and informing them of their overdue bills. - Advising customers on their payment options and suggesting methods of payments. - Negotiating suitable payment plans. - Maintaining customer payment records. - Preparing customer financial statements for banks...

Job Scope - 2-3 years of experience in providing client services, including system training (online& on-site), system configuration, customer support. - Assist Program/Project Manager to coordinate the project implementation. - Provide remote support services. - Responsible for data collection and import, data analysis. - Project management, process control...

**Main Responsibilities** - Provide Software technical assistance, troubleshoot and resolve issues - Perform data migration works - Conduct product (Software) training to end users - Resolve customer technical issues in a timely & professional manner - Involve in ad-hoc projects, pre-implementation discussions **Job Requirements** - At least 1-2 years of...

Our company represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

Requirement: - Telco related experience is preferrable - Must be able to read speak and write in Mandarin Job details: Office location - KL Sentral Working hour - 24/7 rotational shift, Mon-Sun (5 Working day) Job description: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer...

**Operation Hours - ** 6am-6pm; 5 days work and 2 days off per week **Minimum 6 months in experiences in Call Center or Customer Service** **Minimum requirement**: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel in customer service - Communication skills: Excellent verbal and written...

**Operation Hours - ** 6am-6pm; 5 days work and 2 days off per week **Minimum 6 months in experiences in Call Center or Customer Service** **Minimum requirement**: - Education: A diploma holder or higher is preferred. - Minimum of 1 year relevance working experience in a voice channel in customer service - Communication skills: Excellent verbal and written...

**Job Requirements** - At least 3 years’ and above experience in people management. - Availability to work on weekends. - Training experience to onboard new team members. - Strong analytical thinking and problem-solving mindset, with high attention to quality and details. - Ability to work under pressure and meet tight deadlines without compromising on...

**ROLE**: Customer Service Executive Mandarin & Cantonese (+ Basic English) **PROJECT**:TBC (Entertainment industry worldwide ticketing platform) **LOCATION**: KL Sentral **JOB SCOPE**: **REQUIREMENTS**: Excellent English & Mandarin & Cantonese communication (verbal & written) skills. Diploma and above or equivalent. Minimum 6 months of experience in a...

**Job Summary**: As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. **Responsibilities**: - Identify customer needs and assist them in using specific features and functionalities in the social media platform - Follow-up with...

As the Human Resource Lead, you will take **overall responsibilities of HR and admin work**. You will be reporting to the Regional Senior HR Manager to determine and fulfill the strategic talent needs of all teams. **Accountabilities**: - Managing the staffing process, including recruiting, interviewing, hiring, onboarding, and terminating. - Ensuring...

**Position : Inbound Telesales Customer Service (美容客服) - Urgent Hiring** **Salary Package : Basic Salary + Commission** **Can work from home/office** **Job Scope**: - Provide effective solution for customer issue. - Follow up and respond back to user on timely manner. - Inform customers of sales promotions and services, and processes payments for...