Non-executive - IT Support

3 weeks ago


Shah Alam, Selangor, Malaysia Alam Sekitar Malaysia Sdn Bhd Full time

RESPONSIBILITIES

  • Respond to service requests, incidents, manage the Helpdesk ticketing system with followup of status to stakeholders.
  • Provide training and guidance to endusers on software usage and best practices.
  • Liaise with software vendors for issue resolution and product updates.
  • Working on Active Directory Server and its connectivity to all computers/laptops & user creation/deletion, GPO management.
  • Maintaining records writing reports.
  • Monitor and maintains proper inventory of hardware and software.
  • Involve in any related equipment installation, move, additions, changes and system enhancements.
  • Monitor and maintains physical server, virtual server and Cloud server.
  • Under take any adhoc duties assigned from time to time.

REQUIREMENTS

  • Diploma in Computer Science, Information Technology or Management Information System Major.
  • Minimum 6 months in related field work experience.
  • Able to perform trouble shooting of hardware and software problems.
  • Good IT Security and troubleshooting skills
  • Trustworthy, hardworking, committed to the task assigned.
  • The ability to work flexibly under pressure, be selfmotivating and prioritize unscheduled as well as scheduled work.
  • A person who is meticuluos, detailedoriented and result driven.
  • Able to work at odd hours and standby for on call after working hours.

Pay:
RM1, RM4,300.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Parental leave

Schedule:

  • Monday to Friday


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