Credit Recovery Executive
2 weeks ago
Duties and Responsibilities including following:
- To perform outbound calls to customers on their loan repayments
- Implement an action plan to minimize collection losses and maximize recoveries
- Attend to all inbound calls vide the collections general line promptly
- Liaise with lawyers, regarding specific cases and/or plan solutions to enhance the collection of
- Negotiate with customers on settlement of the account, whenever necessary
- Recover debts in a skill full and professional manner to clients.
- Remind clients of overdue payments.
- Build relationships and rapport with clients.
- Record and report the outcome of collection to the superior.
- Alert superiors of debtors unwilling or unable to pay when necessary
- Manage and achieve daily productivity standards in terms of attempts, contacts, and amounts
- Ensure that collection actions taken are within corporate guidelines and collection policies.
- Responsible for minimizing defaults and bad debts of ongoing loans.
- Attempt to negotiate & collect payments from clients
- Perform any ad hoc duties and assignments given by management without compromise.
Salary:
RM1, RM3,000.00 per month
Supplemental pay types:
- Commission pay
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Credit Recovery Executive
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