Customer Service/sales

2 weeks ago


Sungai Petani, Kedah, Malaysia Thong Guan Industries Berhad Full time

Position Objective:


CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company's objectives.


Performance Measures and Standards:
CS

a) Number of customers' complaints (internal/external).

b) Courtesy in handling customers.

c) Time taken to solve customers' problems.

d) Sales team's objectives are met in terms of profit margin, market penetration and volume.

e) Systematic and up-to-date records.

Job Requirements:

  • Fresh graduates are welcome to apply.
  • Good communication and interpersonal skills.

Job Types:
Full-time, Permanent

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus


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