Customer Services

2 weeks ago


Sungai Petani, Kedah, Malaysia Thong Guan Industries Berhad Full time

THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY
:

The Human Resources Department
Thong Guan Industries Berhad
Lot 52, Jalan PKNK 1/6,
Kawasan Perusahaan Sungai Petani,
08000 Sungai Petani, Kedah, Malaysia.
_Job description_

Position Objective:


CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company's objectives.


Performance Measures and Standards:
CS

- a) Number of customers' complaints (internal/external).
- b) Courtesy in handling customers.
- c) Time taken to solve customers' problems.
- d) Sales team's objectives are met in terms of profit margin, market penetration and volume.
- e) Systematic and up-to-date records.

Job Requirements:

  • Fresh graduates are welcome to apply.
  • Good communication and interpersonal skills.
  • Job Types: Fulltime, Permanent
**_ Send your resume to :_

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