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Customer Services Internship

3 months ago


Sungai Petani, Kedah, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

MAIN DUTIES & RESPONSIBILITIES

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies

Job Type:
Internship

Contract length: 6 months

Salary:
RM RM1,000.00 per month

Supplemental pay types:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (preferred)