Internship for Customer Service

3 weeks ago


Sungai Besi, Malaysia Micro Technology Solution Sdn Bhd Full time

Perform remote troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided by customers.
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update customer status and information.
- Pass on any feedback or suggestions by customers to the appropriate internal team.
- Identify and suggest possible improvements on procedures.

**; Requirements**:
- Minimum 3 months internship duration.



  • Sungai Besi, Malaysia Smith3D Sdn Bhd Full time

    **Your Role and Responsibilities**: - **Customer Data Management**: Organize and maintain customer data accurately, ensuring easy access and retrieval for follow-up and analysis. - **Follow-Up Coordination**: Ensure that all departments follow up on customer requests and inquiries correctly and in a timely manner. - **Operational Support**: Collaborate with...

  • Internship Position

    1 week ago


    Sungai Besi, Malaysia FX Global Full time

    Requirements - Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) - Able to speak and writing in English and Bahasa Malaysia - Willing to work at Sungai Besi, KL - Fast learner and good personality. - Punctual and good at time management - Strong desire to learn new things and improve professionally - Able to work...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements - Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) - Able to speak and writing in English and Bahasa Malaysia - Willing to work at Sungai Besi, KL - Fast learner and have interest in designing will be added advantage - Punctual and good at time management - Strong desire to learn new things and improve...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements - Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) - Able to speak and writing in English and Bahasa Malaysia - Willing to work at Sungai Besi, KL - Fast learner and have interest in designing will be added advantage - Punctual and good at time management - Strong desire to learn new things and improve...

  • Customer Services

    3 weeks ago


    Sungai Besi, Malaysia Kunkwan Sdn Bhd Full time

    to assist Kunkwan Student members based on the what student needs and questions - To monitor Daily Mandarin Challenge Pronunciation of Kunkwan Family members - To remind Kunkwan students about upcoming classes and Assignment submissions - To assist Kunkwan student members regarding any queries about their subscription plan. - Ad hoc given by...

  • Customer Service

    2 weeks ago


    Sungai Besi, Malaysia BERDAYA MARKETING (M) SDN BHD Full time

    Responsibilities: Cold call people using a given phone directory to sell products. Use scripts to provide information about product's features, prices etc. and present their benefits. Keep records of calls and sales and record useful information.Requirements: Proven experience as telemarketer or similar sales/customer service role. Working knowledge of...


  • Sungai Besi, Malaysia Micro Technology Solution Sdn Bhd Full time

    Perform general administrative works, such as copy and filing. - Serve as point of contact for customers on any logistics related issues. - Collaborate with iCare, and Purchasing to resolve issues or queries they may have. - Responsible for stocking shelves, organizing cartons, and performing inventory counts. - Follow sales order to prepare goods stated for...


  • Sungai Petani, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

    **JOB DESCRIPTION**: - Manage large amounts of incoming calls. - Generate sales leads. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. - Follow communication procedures, guidelines and policies. - Keep records of customer interactions, process customer order. - Add hoc...


  • Sungai Petani, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

    **MAIN DUTIES & RESPONSIBILITIES** - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Handle customer complaints, provide appropriate solutions and alternatives...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements - Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) - Able to speak and writing in English and Bahasa Malaysia - Willing to work at Sungai Besi, KL - Fast learner and have interest in designing will be added advantage - Punctual and good at time management - Strong desire to learn new things and improve...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) Able to speak and writing in English and Bahasa Malaysia Willing to work at Sungai Besi, KL Fast learner and have interest in designing will be added advantage Punctual and good at time management Strong desire to learn new things and improve professionally...


  • Sungai Besi, Malaysia Micro Technology Solution Sdn Bhd Full time

    Follow up on discrepancies with Logistics Team, customers, or carriers to resolve load issues. - Assist with entering tendered loads as they come in from customers. - Assist other Operations and administration team members on a daily basis with special projects and other tasks. - Assist with inventory control and logistics functions. - Work on process...


  • Sungai Petani, Kedah, Malaysia GOLAC COMMERCE (M) SDN BHD Full time

    MAIN DUTIES & RESPONSIBILITIES Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time...


  • Sungai Besi, Malaysia BBB Express (M) Sdn Bhd Full time

    Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Salary**:...


  • Sungai Besi, Malaysia BBB Express (M) Sdn Bhd Full time

    Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Pay:...


  • Sungai Besi, Malaysia BBB Express (M) Sdn Bhd Full time

    Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Salary**:...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements - Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) - Able to speak and writing in English and Bahasa Malaysia - Willing to work at Sungai Besi, KL - Fast learner and have interest in designing will be added advantage - Punctual and good at time management - Strong desire to learn new things and improve...


  • Sungai Besi, Malaysia FX Global Full time

    Requirements Currently pursuing a Diploma, Bachelor Degree or higher Degree (in any field of study) Able to speak and writing in English and Bahasa Malaysia Willing to work at Sungai Besi, KL Fast learner and have interest in designing will be added advantage Punctual and good at time management Strong desire to learn new things and improve professionally...


  • Sungai Besi, Malaysia Micro Technology Solution Sdn Bhd Full time

    Follow up on discrepancies with Logistics Team, customers, or carriers to resolve load issues. Assist with entering tendered loads as they come in from customers. Assist other Operations and administration team members on a daily basis with special projects and other tasks. Assist with inventory control and logistics functions. Work on process improvement...


  • Sungai Besi, Malaysia BBB Express (M) Sdn Bhd Full time

    Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problemsSalary: RM1,...