Customer Service

to assist Kunkwan Student members based on the what student needs and questions - To monitor Daily Mandarin Challenge Pronunciation of Kunkwan Family members - To remind Kunkwan students about upcoming classes and Assignment submissions - To assist Kunkwan student members regarding any queries about their subscription plan. - Ad hoc given by...

Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the best solution based on the issue and details provided by customers. - Walk the customer through the problem-solving process. - Direct unresolved issues to the next level of support personnel. - Provide accurate information on IT products or services. -...

**Your Role and Responsibilities**: - **Customer Data Management**: Organize and maintain customer data accurately, ensuring easy access and retrieval for follow-up and analysis. - **Follow-Up Coordination**: Ensure that all departments follow up on customer requests and inquiries correctly and in a timely manner. - **Operational Support**: Collaborate with...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Salary**:...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Pay:...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Salary**:...

Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Resolving customer complaints, managing database records, drafting status reports on customer service issues Data entry and research as required to troubleshoot customer problemsSalary: RM1,...

1. Attend customer daily service needs as compliance to SST procedures. 2. Manage service appointments registration 3. Promote service and parts sales 4. Execution of CS related duties and responsibilities 5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly 6. Handle customer complaints and ensures...

1. Attend customer daily service needs as compliance to SST procedures. 2. Manage service appointments registration 3. Promote service and parts sales 4. Execution of CS related duties and responsibilities 5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly 6. Handle customer complaints and ensures...

1. Attend customer daily service needs as compliance to SST procedures.Manage service appointments registrationPromote service and parts salesExecution of CS related duties and responsibilitiesCo-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordinglyHandle customer complaints and ensures high customer...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

Are you ready to get ahead in your career? We want to empower you turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise...

**Responsibilities**: - **Student Support**: Serve as the primary point of contact for student inquiries, providing information on academic programs, admission processes, and other related matters. - **Problem Resolution**: Address and resolve student concerns and issues, escalating more complex problems to the appropriate department if necessary. -...

You will be responsible on handling the daily outlet operations, financial aspects, stock management in outlet level, enforce and uphold Service and Product Quality. - Being able to learn and teach new colleagues on the training acquired. - Communication and leadership skills is also required in motivating the team. - Passionate about F&B, attentive, great...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. Ensure accuracy of payment collection and monthly accounts statement. 4. Manage the accuracy of data & reporting in organization Liaise with Sales & Service on news and events. 5. Monitor on fleet customers' debts. 6. Responsible for...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. Ensure accuracy of payment collection and monthly accounts statement. 4. Manage the accuracy of data & reporting in organization Liaise with Sales & Service on news and events. 5. Monitor on fleet customers' debts. 6. Responsible for...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...