Customer Services

**Your Role and Responsibilities**: - **Customer Data Management**: Organize and maintain customer data accurately, ensuring easy access and retrieval for follow-up and analysis. - **Follow-Up Coordination**: Ensure that all departments follow up on customer requests and inquiries correctly and in a timely manner. - **Operational Support**: Collaborate with...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems Pay:...

Receiving and placing customer service telephone calls - Maintaining solid customer relationships by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service issues - Data entry and research as required to troubleshoot customer problems **Salary**:...

1. Attend customer daily service needs as compliance to SST procedures. 2. Manage service appointments registration 3. Promote service and parts sales 4. Execution of CS related duties and responsibilities 5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly 6. Handle customer complaints and ensures...

Are you ready to get ahead in your career? - We want to empower you turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. - To...

**Responsibilities**: - **Student Support**: Serve as the primary point of contact for student inquiries, providing information on academic programs, admission processes, and other related matters. - **Problem Resolution**: Address and resolve student concerns and issues, escalating more complex problems to the appropriate department if necessary. -...

**Requirements**: 1. Minimum age 21 year old 2. Diploma / min 1 Years managerial experience 3. Retail and Hospitality Industry (F&B experience will be an advantage) 1. Provide Leadership and manage shift in achieving company goal 2. Manage the store team to provide customer with the highest quality product and excellent service 3. Monitor and manage...

**Company Overview**: We are a dynamic international health food and nutrition company experiencing rapid growth. Specializing in the development, manufacturing, marketing, and distribution of health and wellness products, our mission is to improve health outcomes and raise consumer awareness through our offerings. **Work location**: conveniently situated...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

1. Responsible for daily administrative tasks. 2. Maintain all records and documentation in compliance with company policy. 3. Ensure accuracy of payment collection and monthly accounts statement. 4. Manage the accuracy of data & reporting in organization Liaise with Sales & Service on news and events. 5. Monitor on fleet customers' debts. 6. Responsible for...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...

**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**: **The Human Resources Department** Thong Guan Industries Berhad Lot 52, Jalan PKNK 1/6, Kawasan Perusahaan Sungai Petani, 08000 Sungai Petani, Kedah, Malaysia.**_Job description_** **Position Objective**: CS - To coordinate, plan and implement activities in the Customer Service...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

JOB DESCRIPTION Position: Customer Service Personnel Department: Customer Service Reporting Line: Customer Service Manager 1. Position Objective: To achieve total customer service satisfaction. 2. Key Responsibilities & Accountabilities: a) Manage overseas customer service in shipping activities. b) Provide professional, efficient, effective and value-added...

Customer service Full-time TBC Elektrik Sdn Bhd Join us NOW!! Job Scope: - Attending professionally to customer inquiries and complaints. - Promote products and services to potential customers when necessary. - Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category. - Support and create records for...

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...