Customer Service
6 months ago
2) Provide accurate information regarding products, services, and policies.
3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
4) Maintain customer records and update account information as necessary.
5) Identify and assess customers’ needs to recommend suitable products or services.
6) Upsell and cross-sell products to maximize sales opportunities.
7) Meet or exceed sales targets and contribute to the overall sales goals of the company.
8) Process orders, prepare quotations, and follow up on sales leads.
9) Maintain accurate records of customer interactions, transactions, comments, and complaints.
10) Prepare reports on customer feedback, sales activities, and other relevant data.
Pay: RM1,500.00 - RM1,600.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to commute/relocate:
- Sungai Petani: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Malaysian Special Skills Certificate (preferred)
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