Customer Service Specialist

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

Job Summary:We are seeking a skilled Customer Service Training Specialist to join our team at SummitNext Technologies Sdn. Bhd. in Selangor. As a key member of our training department, you will be responsible for developing and delivering comprehensive training programs for inbound, outbound, and support agents. Your goal will be to enhance their skills,...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists (Mandarin Support),** providing unrivalled support to clients within the dynamic...

Job OverviewWe are seeking a skilled Customer Service Trainer - Performance Enhancement Specialist to join our team at SummitNext Technologies Sdn. Bhd.This role involves developing and delivering comprehensive training programs aimed at enhancing the skills, knowledge, and performance of our inbound, outbound, and support agents.

Overview of the RoleWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team at SummitNext Technologies Sdn. Bhd.About the PositionThe ideal candidate will possess excellent analytical skills, attention to detail, and strong problem-solving abilities. They will be responsible for monitoring customer interactions,...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

We are a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.We are seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients.Our ideal candidate will have excellent English and Malay communication skills (written, verbal, listening), a customer-oriented...

About SummitNext Technologies Sdn. Bhd.We are a leading BPO and Technology Solutions provider located in the heart of PJ, Selangor. Our company is built on the foundation of innovation and excellence, driving us to deliver unparalleled services to our clients.Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team as we embark...

At SummitNext Technologies Sdn. Bhd., we are on a mission to deliver unparalleled support to our clients, and we need talented individuals like you to join our team as Senior Quality Assurance Specialists.OverviewWe are a leading BPO and Technology Solutions provider located in Selangor, where innovation meets excellence. As we embark on our rapid expansion,...

Silcotech Industry Sdn. Bhd. is a Malaysian based company and it founded in year 2006. Silcotech is providing an outstanding management, world class rubber manufacturing technology, reliability testing capability facilities for our rubber component. As a specialist in contract manufacturing, Silcotech Industry can offer clients a variety of manufacturing...

**MAIN DUTIES & RESPONSIBILITIES**: - Manage large amounts of incoming phone calls. - Generate sales leads. - Identify and assess customer's needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the rights...

Manage local and overseas sales follow up activities and customer service activities. - Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export). - Manage and maintain a good tracking system. - Arrange shipping and delivery schedules/liaise with Logistics Department (for...

Trainer - Customer ServiceCompany Overview:We are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor, where innovation meets excellence.This role is focused on developing and delivering training programs for inbound, outbound, and support agents to enhance their skills, knowledge, and...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

Assisting the Branch in the support and management of daily operation - Communicating goals and issues to marketing teams - Organize, monitor, and manage records of inventories up to date - Upkeep of customer data - Handle customer enquiry, customer complaint, customer visit **Salary**: RM1,300.00 - RM1,800.00 per month Work Remotely - No **Salary**:...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. As an...