Service Manager

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

To ensure Easy Payment Product Sales & operations are functioning well. - Maintain a good level merchant servicing. - To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks. - Active engagement with the merchant. - Conduct training to new merchant. o create and build...

**Responsibilities**: - Assist Manager in planning and executing customer service functions. Supervise team in providing excellent and outstanding services to customers. Ensure that team addresses customer inquiries and concerns promptly and professionally. Assist in resolving employee concerns and developing customer focused environment.**Benefits**: -...

Assist Manager in planning and executing customer service functions. Supervise team in providing excellent and outstanding services to customers. Ensure that team addresses customer inquiries and concerns promptly and professionally. Assist in resolving employee concerns and developing customer focused environment. As a budding Malaysian automotive...

Company OverviewSummitNext Technologies Sdn Bhd is a leading provider of Business Process Outsourcing (BPO) and Technology Solutions in Selangor.We are seeking a skilled Quality Assurance Manager for our Customer Service team to ensure exceptional support to our clients.Job ResponsibilitiesEvaluate customer interactions through calls, chats, and emails to...

About UsWe are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor.Job OverviewWe are seeking a talented Customer Service Training Manager to join our team and provide unrivalled support to our clients.ResponsibilitiesDevelop and deliver training programs for inbound, outbound, and support agents, aimed at...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**Requirements** - Diploma or Degree equivalent professional qualification. - Relevant working experience preferably in medical field/customer service/ hotel environment. - Good interpersonal and communication skills with excellent command of English both spoken and written. - Conversant in Mandarin and other local dialect is an added advantage. - Process...

Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary. Bachelor's or Equivalent

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

Quality services managers manage the quality of services in business organizations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary. Anod Tech was established since 2003 with the vision to...

Evaluate corporate proposals and investment opportunities. 2. Provide corporate planning and business analysis. 3. Oversee the preparation and submission of announcements, annual reports, and other documents to regulatory bodies. 4. Oversee benchmarking exercises and research. 5. Undertake financial modeling on existing business and investment opportunities....

Silcotech Industry Sdn. Bhd. is a Malaysian based company and it founded in year 2006. Silcotech is providing an outstanding management, world class rubber manufacturing technology, reliability testing capability facilities for our rubber component. As a specialist in contract manufacturing, Silcotech Industry can offer clients a variety of manufacturing...

We are one of the leading players in the fast-growing e-hailing services industry. Our mission is to provide convenient, reliable, and safe transportation solutions to our customers. With our innovative technology and commitment to excellence, we are reshaping the way people travel in Malaysia. The number of our employees is constantly growing, as is the...

Manage local and overseas sales follow up activities and customer service activities. - Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export). - Manage and maintain a good tracking system. - Arrange shipping and delivery schedules/liaise with Logistics Department (for...

2. Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies 3. Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation 4. Managing and maintaining computer networks, including troubleshooting problems when they occur -...

Manage local and overseas sales follow up activities and customer service activities. - Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export). - Manage and maintain a good tracking system. - Arrange shipping and delivery schedules/liaise with Logistics Department (for...

Manufacturing managers plan, oversee and direct the manufacturing process in an organisation. They ensure products and services are efficiently produced within the timeframe and budget given. our company manufacture of veneer sheets and plywood Bachelor's or Equivalent

**JOB DESCRIPTION** - Develop, lead and drive a Safety program including strategy with focus on culture and community - Drive business transformation with focus on safe operations, implement and manage employee and contractor Safety program - Develop, lead, and supervise the company driver safety program including post-accident and post-injury...