Customer Service Manager/ Assistant Manager

Assist Manager in planning and executing customer service functions. Supervise team in providing excellent and outstanding services to customers. Ensure that team addresses customer inquiries and concerns promptly and professionally. Assist in resolving employee concerns and developing customer focused environment. As a budding Malaysian automotive...

Service managers are responsible for the supervision and coordination of the provision of different professional and technical services to customers. They ensure a smooth interaction with clients and high levels of satisfaction post-service. This occupation includes the provision of policing, correctional, library, legal and fire services. As an...

Company OverviewSummitNext Technologies Sdn Bhd is a leading provider of Business Process Outsourcing (BPO) and Technology Solutions in Selangor.We are seeking a skilled Quality Assurance Manager for our Customer Service team to ensure exceptional support to our clients.Job ResponsibilitiesEvaluate customer interactions through calls, chats, and emails to...

About UsWe are SummitNext Technologies Sdn. Bhd., a leading provider of BPO and Technology Solutions in Selangor.Job OverviewWe are seeking a talented Customer Service Training Manager to join our team and provide unrivalled support to our clients.ResponsibilitiesDevelop and deliver training programs for inbound, outbound, and support agents, aimed at...

**Requirements** - Diploma or Degree equivalent professional qualification. - Relevant working experience preferably in medical field/customer service/ hotel environment. - Good interpersonal and communication skills with excellent command of English both spoken and written. - Conversant in Mandarin and other local dialect is an added advantage. - Process...

Evaluate corporate proposals and investment opportunities. 2. Provide corporate planning and business analysis. 3. Oversee the preparation and submission of announcements, annual reports, and other documents to regulatory bodies. 4. Oversee benchmarking exercises and research. 5. Undertake financial modeling on existing business and investment opportunities....

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**ASSISTANT OPERATIONS MANAGER JOB DESCRIPTION** **Responsibilities and Duties** - Assist Operations Manager in supervising daily operations of organization. - Develop productive, profitable and achievement-oriented working environment for employees. - Address operational issues and concerns in a timely fashion. - Supervise operations team to ensure...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

2. Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies 3. Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation 4. Managing and maintaining computer networks, including troubleshooting problems when they occur -...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**Responsibilities**: - Assistant brand managers provide analytical and administrative support to brand managers and assist in the day-to-day operations of a marketing department or company. As an assistant brand manager, your duties are to plan and coordinate effective policies that help the department achieve its goals.**Benefits**: - EPF - SOCSO -...

**Responsibilities**: - An assistant manager is usually responsible for scheduling employees, training new employees, and hiring new employees. Depending on the industry they may also be asked to handle escalated customer complaints as they often work in a customer facing role. Completely free trial, no card required.**Benefits**: - EPF - SOCSO - Annual...

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

1. Managing Quality Assurance Department in daily operation activities and maintaining company Quality Management System (QMS) in ensuring compliance to ISO Quality and Customer (China) Requirements. 2. Incoming Quality Assurance and Vendor Development activities - Inspection of Purchased parts. Guidance and assist Vendor on achieving company quality...

JOB DESCRIPTION: - Assist the Logistic Manager in maintaining the smooth operation of a fast moving environment. - Supervising warehouse, logistic staff and transportation and daily activities. (LW operation SP Plant) - Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced...

Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients, scheduling meetings, and serving drinks. As an...

About UsSummitNext Technologies Sdn Bhd is a forward-thinking organization that values exceptional customer service.Salary: RM 1,200 - RM 1,400 per monthJob SummaryWe are seeking a highly skilled Part-Time Customer Service Representative to join our team. As the first point of contact for our customers, you will provide timely and professional responses via...

JOB DESCRIPTION: Assist the Logistic Manager in maintaining the smooth operation of a fast moving environment. Responsible for the day to day management of people within the warehouse, logistics, transportation function, to ensure company's targets and objectives meet customer requirements, ensuring that staff comply with health, safety and standard...

**JOB DESCRIPTION** **ASSISTANT MANAGER (BUSINESS DEVELOPMENT)** - An Assistant Manager (BD) plays a crucial role in supporting the business development efforts of a company or organization. - To assist in the planning and execution of business development strategies. This may involve identifying new business opportunities, market research, and helping to...