Customer Service Officer

3 days ago


Sungai Petani, Malaysia Thong Guan Industries Berhad Full time

Manage local and overseas sales follow up activities and customer service activities.
- Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export).
- Manage and maintain a good tracking system.
- Arrange shipping and delivery schedules/liaise with Logistics Department (for export).
- Coordinate with the Production Department for efficient processing of orders.
- Liaise with customers from time to time on orders and customers’ inquiries.
- Ensure effective solutions are taken to meet all customers’ needs in mínimal time.

**Job Types**: Full-time, Permanent

**Salary**: RM1,700.00 - RM3,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Sungai Petani: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)



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