Customer Service Executive

**Responsibilities** - Handling all customer’s queries and complaints and any other issues related to customer service. - Managing the gathering, documentation, analyzing and monitoring customer’s feedback, prepare reports and findings on monthly basis for HOD. - Responsible for all in-patients and out-patients feedback, collate and analyze data to be...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

Job DescriptionWe are seeking a highly skilled and customer-focused CUSTOMER SERVICE EXECUTIVE to join our team at SummitNext Technologies Sdn Bhd.About the Role:This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and have excellent communication skills. As a Customer Service Executive, you will be...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

Order processing and Production Sheet issuing. Ensure details in all order are clear and correct before proceed. - Handle for cash sales order. Ensure cash sales order must be followed procedure strictly. - Ensure all order was completed proceed and key in GPS system before cut off time. - Make good communication in order for delivery in between production,...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. As an established automotive dealer with over 15 year of hands on experience, Indah Utara Group has come a long way in providing top quality services...

2) Provide accurate information regarding products, services, and policies. 3) Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. 4) Maintain customer records and update account information as necessary. 5) Identify and assess customers’ needs to recommend suitable products or services. 6) Upsell and...

**Job description** **RESPONSIBILITIES OF THIS ROLE**: **Procurement and Filing**: - Assisting on the data sales entry. - To properly filling all the documentations. - Order processing (Preparing & monitoring the sales order, proforma invoice, invoice before issuing to customer). - Responsible for E-Perolehan system in terms of quotation, purchase order &...

**THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**: **The Human Resources Department** Thong Guan Industries Berhad Lot 52, Jalan PKNK 1/6, Kawasan Perusahaan Sungai Petani, 08000 Sungai Petani, Kedah, Malaysia.**_Job description_** **Position Objective**: CS - To coordinate, plan and implement activities in the Customer Service...

**MAIN DUTIES & RESPONSIBILITIES**: - Manage large amounts of incoming phone calls. - Generate sales leads. - Identify and assess customer's needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Provide accurate, valid and complete information by using the rights...

**Responsibility** - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming whatsapp & call -...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Trainee,** providing unrivalled support to clients within the dynamic transportation & logistics industry. Whatsapp :...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**Daily Routine** - To serve as the key liaison person in attending to patients/customers. - To coordinate and work closely with related unit/department to ensure smooth patient journey in the hospital. - To ensure all patients/customers inquiries and requirements are dealt with efficiently and effectively. - To proactively carry out daily hospital &/or...

We are a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we continue to expand, we require talented individuals to provide unrivalled support to clients as Customer Service Representatives.Job Description:Respond to customer inquiries and obtain customer information in a timely manner through calls, emails,...

To ensure Easy Payment Product Sales & operations are functioning well. - Maintain a good level merchant servicing. - To monitor merchant sales performance, identify and develop new account. Merchant servicing, handle & follow up merchant’s complaints & feedbacks. - Active engagement with the merchant. - Conduct training to new merchant. o create and build...

**Position Objective**: CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives. **Performance Measures and Standards: CS** a) Number of customers’ complaints (internal/external). b) Courtesy in handling customers. c) Time taken to solve customers’...