Customer Service/sales

2 weeks ago


Sungai Petani, Malaysia Thong Guan Industries Berhad Full time

**Position Objective**:
CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives.

**Performance Measures and Standards: CS**

a) Number of customers’ complaints (internal/external).

b) Courtesy in handling customers.

c) Time taken to solve customers’ problems.

d) Sales team’s objectives are met in terms of profit margin, market penetration and volume.

e) Systematic and up-to-date records.

**Job Requirements**:

- Fresh graduates are welcome to apply.
- Good communication and interpersonal skills.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus


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