Chat Support
2 weeks ago
Roles & Responsibilities
- Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
- Reviewing/updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
- The work requires the organized practice of screening usergenerated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
- The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
- The content may involve images, messages and video of violence, nudity and abuse.
Generic & Behavioral Skills
- Proficiency in Korean Language (Read/Speak)
- Good command over verbal & written English language
- Min Bachelor's Degree (15 years of schooling)
- Prior work experience in a LPO/Regulatory work, Social Media platforms is a plus
- Awareness of current affairs and events in the respective markets/countries
- Mature & analytical
- High on team work and engagement
- Able to work on 24/7 rotational shifts
Job Types:
Full-time, Permanent
Pay:
Up to RM10,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Education:
- Diploma/Advanced Diploma (required)
Experience:
Customer Care Specialist: 1 year (required)
Language:
- Korean (required)
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