Chat Support Agent

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Listen to customers to understand their problem or need- This may require agents to ask appropriate follow-up questions and provide specific information on products and services.- Provide assistance Chat support agents must have the skill to troubleshoot basic technical issues and suggest possible solutions or provide support in resolving them.- Make sure...

Role:Any OtherTimings:Flexible (Permanent)Industry:BPO / ITESProcess:ChatFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Vietnamese Chat Support Vietnamese-Chat SupportKL SentralShift: 24*7Has experience in chat support"Bachelor Degree with no expDiploma with min 1 year of call center experienceSPM with min 3 years of call center...

We are seeking experienced and enthusiastic Chat Support Representatives to join our team. As a Chat Support Representative, you will be responsible for assisting customers with their inquiries, providing product information, resolving issues, and ensuring a positive customer experience.Responsibilities: Respond to customer inquiries via chat in a timely and...

Responsibilities and Duties Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and...

Chat Support - Mandarin (Local)Educational: Degree (Fresher will also do) or Diploma holder with 1 yrs exp or SPM with 3 yrs expWorking Hour: 247 RotationalLocation: KL Sentral, MalaysiaJob Summary: Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these...

Chat support services include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Be the first point of contact and advocate for customersJob Types: Full-time, Permanent, Fresh graduatePay: RM9, RM9,800.00 per monthBenefits: Health insurance Maternity...

Chat support services include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Be the first point of contact and advocate for customersJob Types: Full-time, Permanent, Fresh graduateSalary: RM9, RM9,800.00 per monthBenefits: Health insurance Maternity...

Role:Other Language ExpertTimings:Shifting Schedule (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingProcess:ChatKey Skills: Vietnamese Chat Support- Chat Support VietnameseLocation: Kuala LumpurPay: Basic RM4000 + Complexity allowance RM500 + Housing allowance RM200Qualifications:...

Role:Chat Support ExecutiveTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Chat Support New & Urgent Requirements*Japanese Chat Support*We are currently #hiring for Customer Service Chat Support Japanese Speaker to support our biggest social media...

We are hiring Vietnamese Japanese Speaker - #日本語 #JLPT #Vietnamese #ChatSupport _**◇Chat Support Non Voice Bilingual Japanese & English speaker**【チャットサポート】【Non Voice 】【日本語】【英語】【Vietnamese】【KL Sentral】Job Title:Chat Support Non Voice Japanese speakerJob Role: Need to work in office in Vietnam Japanese...

Position: Chat Support - Mandarin SpeakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,200 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (RM300) + shift allowance (RM400)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates with no working experience Diploma holders...

Job Description:QSR Brands is looking for a Chat Support Associate to join the team on a part-time basis, working from home in Kuala Lumpur, Malaysia.No previous experience needed for this Entry Level role - we seek reliable and motivated individuals eager to learn and advance within our organization.Responsibilities:Respond promptly and professionally to...

Job Description:QSR Brands is looking for a Chat Support Associate to join the team on a part-time basis, working from home in Kuala Lumpur, Malaysia.No previous experience needed for this Entry Level role - we seek reliable and motivated individuals eager to learn and advance within our organization.Responsibilities:Respond promptly and professionally to...

Hello MEXC is looking for an Crypto Live Chat Agent. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forWhy us? Competitive salary + bonuses Career advancement Various benefits and support from the companyJob Responsibilities: Responsible for receiving inquiries from users...

Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

Company DescriptionLanguage Talent Solutions Sdn Bhd believes in thinking beyond borders to bridge gaps and break down barriers to hire the best talent for its team. The organization strives to build globally competitive teams and understands that skills matter more than borders.Role DescriptionThis is a full-time on-site role in Kuala Lumpur for a Chat...

Position: Chat Support - Mandarin speakerLocation: KL SentralWorking hours: 24/7 rotational shiftSalary: RM3,500 - RM4,100 (basic) + RM500 (fixed complexity allowance) + KPI allowance (up to RM800)Requirements: Able to read and write in simplified and traditional Chinese Open to fresh graduates and diploma holders with no working experience SPM leavers with...

Open Job role for VietnameseRole: Chat SupportLocation: Malaysia, KLSalary: Upto RM 4.3k to 4.5k + allowances~ Permanent job~ Valid Passport must.~ Min 1 years of experience in Customer Service/ chat support.~ Must be able to work 24/7 (9hr shift)Eligibility: Has experience in chat support Bachelor Degree with no experience Diploma with min 1 year of call...

Vacancy: Chat Support JapaneseLocation: Kuala Lumpur, Malaysia(We can accept native Japanese or Local Malaysian Japanese Speaker)Salary: With Exp: Total Package RM 8100Language: Japanese + EnglishProfile: Chat SupportTimings: Rotational Shifts (24*7)Headcount: 5Min Requirements: Degree No CS experience Diploma 1 year CS experience:DUTIES AND...