Telesales Representative

2 weeks ago

Shah Alam, Selangor, Malaysia MARUBOZU TRADERS (M) SDN BHD Full time
Contact potential or existing customers to inform them about a product or service using scripts

  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information

Requirements and skills

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cooltempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Types:
Full-time, Permanent, Internship, Fresh graduate

Salary:
RM1, RM2,700.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Telesales: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa (preferred)

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