Director of Sales and Marketing

1 week ago


Kuah, Kedah, Malaysia Pelangi Beach Resort & Spa Langkawi Full time

About this role;
We are looking for an energetic, go-getter and results driven Director of Sales and Marketing.

Works closely with the General Manager to determine appropriate sales strategies in all market segments towards maximizing the resort revenues.

The director of sales and marketing is responsible for driving revenue to the property through sales and marketing tactics.

The director of sales and marketing also creates an effective revenue management strategy to ensure the resort's profitability in all market conditions through sales and marketing strategies.


CORE RESPONSIBILITIES;

  • Manage, lead, and develop the resort sales & marketing team to support the sales and marketing strategies and to deliver exceptional, profitable sales growth and results.
  • Provide strategic sales and marketing leadership to ensure the resort achieves profitable revenue growth, continues to increase market share, develop innovative selling competencies, and builds a sustainable industry leadership position for the resort.
  • He/she is also responsible for maximum occupancy of conferences and banquettes to optimize general business opportunities.
  • Advise the resort management team on sales and marketing direction, competitors, marketing trends, including emarketing and distribution technology trends.
  • Fully understand how the resort is regarded in the community in conjunction with a thorough knowledge of the competitive situation in terms of business mix of competitors, pricing and rate structures, sales and advertising strategies and future resort planning within the community.
  • Meets sales and marketing financial objectives by forecasting requirements and
preparing annual budgets.

  • Create excellent client relationships through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
  • Suggests innovative marketing ideas and proactively develops deployment strategies to continue to grow market share for the property.
  • Develops strong community and public relations by ensuring property participation in local, and national tradeshows and client events.
  • Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.

Preferred Qualifications and Skills;

  • Degree in Business Management/Hospitality Management or related fields.
  • At least 5 years of working experience in a senior leadership role in Sales & Marketing in the hospitality industry.
  • Excellent business acumen and strategic thinking skills.
  • Excellent communications and interpersonal skills.
  • Strong leadership skills coupled with the composure required to thrive under pressure.
  • Strong creative thinking and judgement skills.


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