IT Helpdesk Support

HELPDESK SUPPORT ENGINEERJob descriptionHandle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are completed within the service turnaround time.Properly escalate unresolved queries to the next level of support.Follow up on outstanding requests and ensure timely resolution.Log all help -desk interactions and...

Hi, our client's is currently looking for anyone interested to joined their team as customer support consultant specifically in their call center department. This is a junior level position that offers the opportunity to hone skills as a Helpdesk support professional. Handle Customer enquiry via telephone to provide information and assistance (Mainly...

Position: (IT Helpdesk Support/ IT Support level 2) (US Market)Location: Shah AlamTenure: 2 years contract (Renewable basis)Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)Salary: up to RM Negotiable) + RM 900 ( Shift allowance + Training allowance)Responsibilities: Resolve technical issues related to enterprise GIS servers using the right...

The primary duties entail: Delivering daily technical assistance at level 1 and level 2 to endusers within the business. Deliver prompt IT support to users and affiliated subsidiaries in China. Deploying and configuring enduser devices. Offering assistance with Windows, Android, iOS, and Microsoft Office products. Handling software setup, installation,...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

For more than 70 years ISS has set new standards within cleaning services throughout the World by offering efficient and flexible cleaning solutions. All of our solutions are based on each individual customer's needs and wishes. We are constantly developing new methods, tools and materials, which help improve the cleaning as well as the working conditions of...

Descriptions: To provide 1st level support and troubleshooting. To log problems onto HPSM. To ensure continuous improvement to the job function To submit daily, weekly and monthly helpdesk report to team leader To work within Team in a pressurized working environment To continually demonstrate excellent inter- personal and telephone communication skills. To...

RESPONSIBILITIES Respond to service requests, incidents, manage the Helpdesk ticketing system with followup of status to stakeholders. Provide training and guidance to endusers on software usage and best practices. Liaise with software vendors for issue resolution and product updates. Working on Active Directory Server and its connectivity to all...

Job OverviewIn this role you'll be responsible for overseeing the daily operations of Helpdesk/Technical support team. This position requires leadership role and provide 2nd level troubleshooting to users' queries/incidents ensuring SLA/KPIs are met.Key Responsibilities/Accountabilities Oversee the daytoday operations of the IT Helpdesk and Technical Support...

a. Provide helpdesk and system support to usersb. Management and maintenance of IT related equipmentand infra-structurec. Liaise with vendor for hardware and software supportd. Maintaining and updating IT documentatione. Maintaining and updating IT inventoryf. Performing and monitoring daily data backupg. Cover Negeri Sembilan areah. Own transportContract...

The IT Technician is generally responsible in performing troubleshooting and repairing ICT equipment for the University.He/she is therefore responsible for:Supporting ICT facilities for cyberlab and department ( Troubeshooting and Repairing ICT facilities ).Responsible for software used by staff and student that need to install on computer.Responsible for...

Responsibilities Plan and develop strategies for the Company's network that can support the AMP plan. Analyze other OEM network strength to ensure Company's network strength in a better position compared to other OEM. Develop dealership business model and evaluate business feasibility studies from potential investors. Support superior formulate incentive...

Overarching purpose: Partnering the Business, to provide financial insight for the management, to ultimately ensure financial data is available any time anywhere, in order to drive sound decision-making.Key tasks: Develop good understanding of sales business model and endtoend financial processes and implications. Support creation of monthly management pack...

Specialization: IT - HardwareJob Description:Responsibilities: Provide 2nd and 3rd level support for Desktops/Laptops for outlets Nationwide. Perform 2nd and 3rd level support for Windows OS, MS Office, POS devices, Active Directory. Perform system recovery/restoration upon system corruption or replacement of hard disk. Perform refresh program for Personal...

Position OverviewRMA (Return Material Authorization) is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment.As IT Repair Technician, you will be responsible for:Timely RMA processing and equipment/parts within the agreed SLA levels. Accurately audit all reported faulty equipment and record findings into the ERP systems...

Position OverviewRMA (Return Material Authorization) is raised by Helpdesk whenever a repair or replacement is needed for the customer's equipment.As IT Repair Technician, you will be responsible for:Timely RMA processing and equipment/parts within the agreed SLA levels. Accurately audit all reported faulty equipment and record findings into the ERP systems...

Duties: Able to take lead of a project and work from conceptual till project completion propose design ideas that incorporate functionality and aesthetics; material proposal and make presentations Produce design concepts, producing construction plans and design drawings using Sketchup, AutoCAD, 3D Studio Max, V Ray etc. Prepare design presentations for...

HR IT Search Sdn Bhd is a government approved Recruitment and Executive Search companyOur Client:Malaysia's top frozen Asian food manufacturer, prioritizes authenticity, safety, and quality at affordable prices. Committed to stakeholders' welfare, including shareholders, consumers, partners, employees, and the community, our success stems from values like...

Responsibilities To involve in the sales and computer software/hardware troubleshooting and assemble. Adequate internal/external trainings as well as guidance will be provided Installing and configuring computer hardware, software, systems, networks,printers and scanners. Troubleshoot and resolve hardware, software and networking problems. Provide customer...

Represent and market the company's product and services to international Markets. Acquiring corporate customers, focus on large private players in the industry as well as Project Business. Monitor market trends and identify new business development opportunities to support the revenue growth. Responsible for achieving sales targets for the sector in Freight...