IT Service Desk Support

Location: Shah Alam Specialisation:Business Process Outsourcing & Global Business ServiceSalary: MYR 60, ,000 (Annual) Reference:PR/ Contact details: Angelina Linggi Job published: February 28, :33COMPANY OVERVIEW- JOB RESPONSIBILITIES Serve as the primary point of contact for employees' ITrelated concerns through phone calls and tickets. Deliver 1st and 2nd...

Help Desk Technician IThe Help Desk Technician L1 is responsible for all aspects of first level end-user support, including workstation, telephone, printer and computer issues. Also, referred to as a technical support specialist, these professionals often work in hectic environments and must provide quick solutions for customers with a wide variety of...

SUMMARY OF THE ROLEThis position will be reporting to the Global Service Desk Team Lead and will be based in Glenmarie, Shah Alam.Responsibilities: Responsible to send out daily operational updates during the shift to GSD team members and the management team. To ensure that all user communications is managed in a professional, courteous and timely manner. To...

Job Description:The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely.Main Responsibilities Strong customer...

HELPDESK SUPPORT ENGINEERJob descriptionHandle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are completed within the service turnaround time.Properly escalate unresolved queries to the next level of support.Follow up on outstanding requests and ensure timely resolution.Log all help -desk interactions and...

Receive visitors or guests and provide drinks for VIPs. Make sure the office is kept clean at all times. Record and monitor company items, eg. Uniforms, stationery and grocery inventory levels, meeting room reservations Arrange and monitor dispatcher schedules Required skill: Communication, Microsoft office, reporting Min. SPM Able to speak English, BM and...

Coordinate with the warehouse and retail outlets to address repair and maintenance issues promptly and efficiently Ensure timely execution of repairs to minimize operational disruptions Oversee and execute companywide operationsrelated tasks, including but not limited to fire drills, flood drills, across various locations Ensure compliance with company...

Company Profile:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information using the right methods/tools.Handle customer...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer...

About the CompanyOur client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity.Job Responsibilities Assisting customer...

Job Descriptions: Coordinate with the warehouse and retail outlets to address repair and maintenance issues promptly and efficiently Ensure timely execution of repairs to minimize operational disruptions Oversee and execute companywide operationsrelated tasks, including but not limited to fire drills, flood drills, across various locations Ensure compliance...

Tasks- Key Responsibilities: Handles expenses claims, travel arrangement and errands for General Manager Answering, and screening incoming calls Maintain proper filling system and proper record keeping of information Handling the office improvement projects, planning and implementing office systems, layouts and office policies Plans and schedules weekly...

Position: (IT Helpdesk Support/ IT Support level 2) (US Market)Location: Shah AlamTenure: 2 years contract (Renewable basis)Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)Salary: up to RM Negotiable) + RM 900 ( Shift allowance + Training allowance)Responsibilities: Resolve technical issues related to enterprise GIS servers using the right...

_IT support._Qualifications: Possession of a degree or diploma in an IT-related field.Job Location : 40200 Shah Alam, SelangorWorking Hour : Mon to Fri 8.30am to 6pm (fully office)We're in search of a proficient IT Executive to join our team based in Malaysia, tasked with supporting our IT operations in Singapore and China.The primary duties entail:...

Position: IT Support - Mongolian SpeakerTenure: 2 years contract (Renewable basis)Salary: Up to RM 10,000Working Location: Shah AlamWorking Hour: Following Mongolian marketOther Benefits Shift Allowance Training allowance OT Statutory contribution (EPF, SOCSO, EIS) Leaves (Annual, medical, maternity, partenity) Increment (yearly basis) Bonus (Yearly...

This entry-level position is ideal for someone who is passionate about technology and eager to learn. The IT Support will assist in maintaining and supporting the company's IT infrastructure, ensuring that all employees have the technical resources they need to perform their jobs effectively.Key Responsibilities- Troubleshooting: Diagnose and resolve...

Job Title: IT SupportLocation: Shah Alam (Selangor)Job Summary:Key Responsibilities: Complete accountability for managing software complaints and inquiries after sales. Receive escalation of Cases from the Service Coordinator for software troubleshooting. Issues with the company's software, database, operating system, and network will all be handled...

Responsibilities Responsible for monitoring and responding to open tickets submitted through an incident management system Prioritize and handle service requests and incidents according to SLA. Identify opportunities for process improvement and contribute to departmental initiatives Develop scripts and work with the team to automate repeatable manual tasks...

The primary duties entail: Delivering daily technical assistance at level 1 and level 2 to endusers within the business. Deliver prompt IT support to users and affiliated subsidiaries in China. Deploying and configuring enduser devices. Offering assistance with Windows, Android, iOS, and Microsoft Office products. Handling software setup, installation,...