Customer Service IT

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Title : Customer Service cum Part AdminLocation : Lowyat KLWorking Days : Follow retail hour 6 days per week 10.30am 8.00pmNature of Business : Established IT & Home appliances companySalary Range : RM1800-Rm2500 Handle walk in customers to assist them on product enquiries & complaints Ensure the top and good service provided to the customers Will check for...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

**Job Description: - **Requirement: Fresh graduates or experience in sales or telemarketing or BPO or Customer service can applyNote: Open for native Korean.Visa will be SponsoredPay: RM10, RM15,000.00 per monthBenefits: Health insuranceSupplemental pay types: Commission pay

**Job Description: - **Requirement: Fresh graduates or experience in sales or telemarketing or BPO or Customer service can applyNote: Open for native Japanese.Visa will be SponsoredContract length: 12 monthsPay: RM10, RM15,000.00 per monthBenefits: Health insuranceSupplemental pay types: Commission pay

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Serves customers by providing product and service information and resolving product and service problems Manage Inbound/Outbound phone calls. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Perform servicing calls to reach out to...

Your Task: Analyse and process Incidents and Service Requests for SAP PLM / DMS Analyse and implement changes in S4HANA 1909 including customizing in SAP PLM / DMS Implementation of solution designs in SAP Participate in global SAP Projects such as SAP Roll Outs or optimizations of SAP PLM Being business contact for SAP Questions in regards to incidents,...

Job Responsibilities Serves as central information source regarding functions, policies, procedures and services of One Stop Service Centre management activities. Oversees the preparation of operating schedules and coordinates daytoday activities and governance of the One Stop Service Centre. Coordinates staff traffic flow for services in the One Stop...

Serves customers by providing product and service information and resolving product and service problems Manage Inbound/Outbound phone calls. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Perform servicing calls to reach out to...

JOB REQUIREMENTS: Excellent communication and writing skills in Mandarin and English:- SPM leavers and fresh graduates are encouraged to apply. Able to work on rotational shifts: Prior working experience in the call service industry will be an added advantage. Good problemsolving skills and ability to perform in a highpaced working environment.JOB...

Perform order validation, basket configuration and submit into related system capability Liaise with ISD and follow up on the issues been raised due to system problem Responsible to update the progress in the related system and administer all open sales order To ensure quality of order validation, configuration and data entry error Schedules installation...