Technical Helpdesk Associate
2 weeks ago
Experience:
Technical Helpdesk Associate (SHD)
Skills:
Technical Helpdesk Associate (SHD)
- Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools
- Use appropriate troubleshooting techniques by using the relevant FAQ's and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
- Responsible to meet customer SLA's agreed in place
- Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level in order to resolve the issue to the customer's complete satisfaction
- Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
- Perform adhoc tasks as assigned from time to time.
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Technical Helpdesk Associate
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate (SHD) **Skills**:Technical Helpdesk Associate (SHD) - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools - Use appropriate troubleshooting techniques by using the relevant FAQ‘s and...
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Technical Helpdesk Associate Japanese Speaking
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the Supervisor -...
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Technical Helpdesk Associate Japanese Speaking
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Technical Helpdesk Associate - Japanese speaakingSkills:Technical Helpdesk Associate - Japanese speaaking Provide desktop support for users Troubleshoot and resolve Escalate and coordinate with other IT departments as required Japanese to English and vice versa translation Any other work assigned by the Supervisor Support through...
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Atm Technical Support Agent
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking **Required - Technical skills** - Basic technical knowledge of PC and OS. - Basic technical knowledge of the installation of SW and device driver. - Basic technical knowledge of adjusting mechanical machines, such as...
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Atm Technical Support Agent
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Technical Helpdesk Associate - Japanese speaakingSkills:Technical Helpdesk Associate - Japanese speaakingRequired - Technical skills Basic technical knowledge of PC and OS. Basic technical knowledge of the installation of SW and device driver. Basic technical knowledge of adjusting mechanical machines, such as gears, motors, belts,...
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Would You Like to Come Back to Malaysia? 【atm
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking 【Number of hiring】 - 2 persons 【Job Description】 - Receiving the Service Requests from the customers, checking the details of the ATM issues. - Assigning ATM Field Engineers, negotiating with the local vender to...
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Would You Like to Come Back to Malaysia? 【atm
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Technical Helpdesk Associate - Japanese speaakingSkills:Technical Helpdesk Associate - Japanese speaaking【Number of hiring】 2 persons【Job Description】 Receiving the Service Requests from the customers, checking the details of the ATM issues. Assigning ATM Field Engineers, negotiating with the local vender to keep SLA. Making...
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Shared Helpdesk in Malaysia at Cyberjaya
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: desktop,Network Engineer,system Engineer,Japanese speaking Customer support **Skills**:desktop,Network Engineer,system Engineer,Japanese speaking Customer support - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available...
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Shared Helpdesk in Malaysia at Cyberjaya
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: desktop,Network Engineer,system Engineer,Japanese speaking Customer supportSkills:desktop,Network Engineer,system Engineer,Japanese speaking Customer support Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools Use...
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Associate Principal Technical Lead
4 days ago
Malaysia Dyson Full time**Summary**: **Salary**: Competitive Team: Science and Research **Location**: Malaysia - Development Centre **About us**: Dyson's products operate at the cutting edge of engineering, integrating complex technologies to deliver leading performance and world-class reliability. As we integrate an ever-increasing number of these technologies into our...
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Technical Helpdesk Specialist
2 weeks ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Technical Helpdesk Specialist
2 weeks ago
Malaysia TDCX Full time#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCXAttractive remuneration,...
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Associate Principal Technical Lead
2 weeks ago
Malaysia Dyson Full timeSummary:Salary:CompetitiveTeam:Science and ResearchLocation:Malaysia - Development CentreAbout us:Dyson's products operate at the cutting edge of engineering, integrating complex technologies to deliver leading performance and world-class reliability. As we integrate an ever-increasing number of these technologies into our products, the management of the...
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Technical Helpdesk Associate in Malaysia at
3 weeks ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: desktop,Bilingual,Japanese speaking Customer support **Skills**:desktop,Bilingual,Japanese speaking Customer support - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the...
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Technical Helpdesk Associate in Malaysia at
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: desktop,Bilingual,Japanese speaking Customer supportSkills:desktop,Bilingual,Japanese speaking Customer support Provide desktop support for users Troubleshoot and resolve Escalate and coordinate with other IT departments as required Japanese to English and vice versa translation Any other work assigned by the Supervisor Support through...
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RESIDENT ENGINEER
4 weeks ago
Malaysia BIG DATA TECHNOLOGY SDN BHD Full timeJob Responsibilities - Your duties and responsibilities shall include:4.1. To monitor and manage all installed systems and infrastructure.4.2. To provide support and helpdesk assistance to the technical team and customer on problemreported4.3. To monitor, remind technical team and escalate the un-resolved reported issue to related party toavoid penalty...
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RESIDENT ENGINEER
1 month ago
Malaysia BIG DATA TECHNOLOGY SDN BHD Full timeJob Responsibilities - Your duties and responsibilities shall include:4.1. To monitor and manage all installed systems and infrastructure.4.2. To provide support and helpdesk assistance to the technical team and customer on problemreported4.3. To monitor, remind technical team and escalate the un-resolved reported issue to related party toavoid penalty...
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Technical Project Manager
1 week ago
Malaysia Aidrivers Full timeKey Tasks - Coordinate internal resources and third parties/vendors for the flawless execution of project. - Contribute to technical development by ensuring technical development meetings industry standards. - Work with other technical leads to perform QA on components developed. - Ensure projects are delivered on time, within scope and within budget by...
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Technical Project Manager
2 weeks ago
Malaysia Aidrivers Full timeKey Tasks Coordinate internal resources and third parties/vendors for the flawless execution of project. Contribute to technical development by ensuring technical development meetings industry standards. Work with other technical leads to perform QA on components developed. Ensure projects are delivered on time, within scope and within budget by working...
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Technical Services
2 weeks ago
Malaysia HIPRA Full timeHIPRA is a pharmaceutical and biotechnological company focused on prevention and diagnosis for animal and human health, with a broad range of highly innovative vaccines and an advanced diagnostic service.HIPRA has a solid international presence in more than 40 countries, with its own subsidiaries, 11 diagnostic centres and 6 production plants strategically...