Guest Experience Officer

SummaryYou will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Guest Experience Manager's responsibilities include managing guest relations, coordinating special requests, resolving issues, and...

Responsibility Perform all checkin and checkout tasks. Manage online and phone reservations. Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)- via online social network/physically. Provide information about our stay (PDF file,...

LanguageAble to speak English fluently and MANDARIN SPEAKER - liaise with most Chinese/ Foreign Guest.Basic FunctionResponsible for keeping track of guest journeys, interacting with guests across channels and platforms, and coordinating with all internal stakeholders such as marketing communication, sales, account management and so on, in order to keep...

Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Loyalty Officer is responsible for recognition and engagement of our...

Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth...

Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth...

Additional Information (Malaysian Only)Job Number Job Category Rooms & Guest Services OperationsLocation Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and...

Additional Information Malaysian OnlyJob Number Job Category Rooms & Guest Services OperationsLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a smooth check-in and...

Job Number Job Category Rooms & Guest Services OperationsLocation W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

Job Number Job Category Rooms & Guest Services OperationsLocation W Kuala Lumpur, No 121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

Additional Information Malaysian Only. Front Desk Talent / Welcomer / Rooms ControllerJob Number Job Category Rooms & Guest Services OperationsLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't...

TO BE THE MOST EXCLUSIVE URBAN RESORT IN KUALA LUMPUR, COMMITTED TO INSPIRE OUR ASSOCIATES TO SURPASS THEIR OWN SELF-EXPECTATIONS, LEADING TO POSITIVELY REMARKABLE GUEST INTERACTIONS, DELIVERY OF UNBENDING RESPECT FOR REAL MALAYSIAN HOSPITALITY AND OPTIMUM RETURNS TO OUR STAKEHOLDERS.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 /...

Job Responsibilities:In accordance with Royal Caribbean International's philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.Greets all guests...

Jobscope: Assist our guests at our checkin and checkout concierge Be familiar with the surrounding of the township, attractions, facilities and able to offer advice to the guest whenever required Prepare and serve all food & beverage related items such as welcome drinks by following all food safety and sanitation procedure Handle payment, tally, check and...

OB DESCRIPTIONS1.0 Basic FunctionTo perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the policies, procedures and standards set by the Hotel.2.0 Responsibility and Authority2.1 Report duty on time and in full uniform. Keep smart and well-groomed at all times and maintain a friendly and cheerful...

Basic FunctionTo perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the policies, procedures and standards set by the Hotel.Responsibility and Authority Report duty on time and in full uniform. Keep smart and wellgroomed at all times and maintain a friendly and cheerful attitude. Attend to guests' enquiries...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Guest Relations Officer at Arte Mont KiaraLocation: Arte Mont Kiara, Kuala LumpurSalary: RM4,000 - RM4,500Prefer Language: English, Malay and ChineseBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd love...