Guest Engagement Officer

OB DESCRIPTIONS1.0 Basic FunctionTo perform all front desk duties at level which meet or exceed guests' expectations and is accordance to the policies, procedures and standards set by the Hotel.2.0 Responsibility and Authority2.1 Report duty on time and in full uniform. Keep smart and well-groomed at all times and maintain a friendly and cheerful...

Job Responsibilities:In accordance with Royal Caribbean International's philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.Greets all guests...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Guest Relations Officer at Arte Mont KiaraLocation: Arte Mont Kiara, Kuala LumpurSalary: RM4,000 - RM4,500Prefer Language: English, Malay and ChineseBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd love...

JLL supports the Whole You, personally and professionally.Appraisal Property Management (APM) have been appointed to provide comprehensive Property and Asset Management services for Kuala Lumpur's newest office tower which is expected to be completed in the coming weeks. APM is part of the JLL group, a global leader in the provision of property and...

Greeting guests upon arrival and making them feel welcomed. Administering checkins and checkouts. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various...

Greeting guests upon arrival and making them feel welcomed. Administering checkins and checkouts. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to guests on various...

Check hotel guests in and out in a warm, friendly and efficient manner. Greets all guests that may come in contact with the Reception, assisting them with information on the hotel, local attractions and services Attend Daily Shift Line-ups and read all communication and memos at the commencement of each shift. Updates folios and checks payment details of...

Position: GUEST RECOGNITION MANAGER - JAPANESE (Full time #536238)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Guest Recognition Manager Japanese will report to the Front Office Manager and forms part of the Front Office team who collectively deliver exceptional guest experiences.We are looking for individuals who...

Customer Engagement OfficerBeing in the Customer Engagement business, we provide innovative solutions for our clients across the globe. As part of the company, it is crucial that all employees actively work towards bringing Customer Engagement to the next level.Must be completely fluent in English (native speaker written standard) and have suitable...

Position: Japanese Guest Relation ManagerIndustry: Hospitality (5 Star Hotel)Location: Kuala LumpurSalary: RM RM 6000 (Depending on Experience)Are you a fun-to-go person? Do you enjoy interacting with individuals & the opportunities to know more about Japanese culture? If you are one of them, we are a reputable 5-Star Hotel, looking for an easy-going person...

Position: GUEST SERVICES AGENT (Full time #538664)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences.The Guest Services Agent will report to the Front...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. Ensuring hotel guest are registered in accordance with front office policies and procedures. To ensure front office team are aware of current promotions, policies and other important information. Responsible to checking billing instructions, permanent...

Position: GUEST SERVICES AGENT (Full time #537346)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk service in accordance with Legendary Quality Experiences. Responsible to meet and greet guests at the Front...

Position: GUEST SERVICES SUPERVISOR (Full time #538665)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaSummaryThe Guest Services Supervisor is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont KiaraLocation: Arte Mont Kiara, Kuala LumpurSalary: RM2,800 - RM3,200Benefits: Meal AllowanceBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for guest services, we'd love to hear...

Join Our Team at Arte by Thomas ChanWe're excited to announce an opening for a Front Office Guest Service Agent at Arte Mont Kiara Location: Arte Mont Kiara, Kuala Lumpur Salary: RM2,500 RM3,500 Benefits: Meal Allowance Preferably able to speak ChineseBe part of a dynamic team in a luxury hotel setting. If you have a passion for hospitality and a flair for...

Job Description:The GSA reports directly to and be guided during her / his shift by the Duty Manager.The GSA will be the coordinator of the activity and would ensure the proper work of the guest relation operations.The GSA will participate actively in the Front Office activity. His/her mission is to reach the best satisfaction from all the guests staying at...

SummaryYou will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Guest Experience Manager's responsibilities include managing guest relations, coordinating special requests, resolving issues, and...

Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Loyalty Officer is responsible for recognition and engagement of our...

Responsibility Perform all checkin and checkout tasks. Manage online and phone reservations. Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)- via online social network/physically. Provide information about our stay (PDF file,...