Guest Service Officer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia E&O RESIDENCES KUALA LUMPUR Full time
Greeting guests upon arrival and making them feel welcomed.

  • Administering checkins and checkouts.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Salary:
RM1, RM2,200.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus


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