Revenue Manager

2 weeks ago


Subang Jaya, Selangor, Malaysia Le Meridien Petaling Jaya Full time
To create and execute an effective revenue management strategy that results in significant and sustained revenue growth.

  • To be responsible for providing relevant market research reports necessary for the proper evaluation of market performance both in terms of business type or segment contributions to total business.
  • To be responsible for maintaining an uptodate room rate information and availability in Opera and all other channels.
  • To be responsible for the supervision of all activities pertaining to revenue management in order to achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profit.
  • Shop competitors' selling rate regularly for future strategy development.
  • Ensure group rate guidelines are in place.
  • Produce reports as outlined by management.
  • Participate in the quarterly account review with Director of Sales & Marketing and Director of Sales for each Sales Manager.
  • Ensure information including but not limited to rate code details, guest reservations, group and allotment blocks, package codes in Opera PMS are updated at all time.
  • Ensure both FIT and group bookings are input into Opera PMS at a timely manner.
  • Closely monitor the booking situation and alert concerned personnel on overbooking situation.
  • Ensure all guest inquiries are responded within 24 hours.
  • Control and monitor the abandoned calls situation and develop plan to reduce.

Qualifications

  • Degree in statistics, business administration or marketing. Advanced degree in business knowledge of hotel operations systems.

Experience

  • 35 years' solid experience in Revenue Management or Reservations of a luxury hotel with at least 2 years in Supervisory level or above.

Pay:
From RM5,500.00 per month

Benefits:

  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
Expected Start Date: 05/28/2024

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