Service Support Assistant
2 weeks ago
About the Role:
Join our dynamic team as a Scheduler/Planner This is a full-time, permanent position offering an excellent opportunity for fresh graduates or experienced professionals to develop their careers in a supportive and growth-oriented environment.
Office Location:
Ridpest Sdn Bhd
7, Jalan Wangsa Setia 1, Wangsa Melawati, 53300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Key Responsibilities:
- Schedule and plan all service appointments by contacting customers daily.
- Follow up and reschedule missed services to prevent service backlogs.
- Call customers to confirm visits.
- Accurately and efficiently input all schedule and customer information into the inhouse system.
- Coordinate with the Sales team to find available slots for new sales scheduling.
Requirements:
- Proficiency in English and Bahasa Melayu (spoken and written). Mandarin is a plus.
- Minimum qualification: SPM certificate or equivalent.
- Experience as a Scheduler or Planner in any industry.
- Customer Service experience.
- Strong planning and organizational skills.
Why Join Us?
Competitive Salary:
Starting from RM2,000.00 per month.
Comprehensive Benefits:
Annual Leave, EPF / SOCSO / PCB.
Growth and Development:
Training provided and clear career development pathways.
Additional Incentives:
Enjoy commission pay and performance bonuses.
How to Apply:
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
From RM2,000.00 per month
Benefits:
- Maternity leave
- Parental leave
- Professional development
Supplemental pay types:
- Performance bonus
Application Question(s):
- Where is your current location?
- What is your highest level of education?
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