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IT Support Service

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Shoraka Digital Full time



REPORTS TO :
CHIEF EXECUTIVE OFFICER
We are looking for a passionate IT Technical Support Executive to join our team.

IT Technical Support Job Duties:

  • Installs, modifies, and makes minor repairs to computer hardware and software systems.
  • Resolves tickets representing staffgenerated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
  • Consults with users to determine appropriate hardware and software needs and assists in placing orders.
  • Carries out software, network, and database performance tuning.
  • Documents hardware and software updates.
Experience in support of 1 or more of the following will be an added advantage:

  • End-user Support
  • PC, Laptop, Software, Printer, MS Office


 Network Support
  • LAN, Wifi, Internet


 Servers
  • Servers, Virtualization, Cloud

Qualifications:

  • Diploma or Bachelor's Degree in Computer Science or similar.
  • Prior experience working in IT, or similar technical function is an added advantage

Salary:
From RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
Expected Start Date: 09/01/2023