Account Servicing Executive

1 week ago


Puchong New Village, Malaysia Mirage Works Sdn Bhd Full time
Mirage Works, a multiple international award winning CGI studio based in Kuala Lumpur, Malaysia. We specialized in high-end Digital
3D animation and Film VFX Production.


We are currently seeking a dynamic and results-oriented individual to join our team as a Client Acquisition and Account Servicing Executive.

In this role, you will be responsible for acquiring new clients and maintaining strong relationships with existing clients.

Effective communication skills, a keen understanding of client needs, and a strategic approach to client acquisition and account servicing will be essential for success in this role.


Responsibilities:

  • Develop and implement strategies to acquire new clients
  • Build and maintain strong relationships with clients, understanding their needs and objectives
  • Regularly communicate with clients to provide updates, address concerns, and gather feedback
  • Coordinate with internal teams to ensure the successful execution of client projects and campaigns
  • Proactively identify opportunities to upsell or crosssell additional products/services to existing clients
  • Handle any issues or conflicts that arise, working to resolve them in a timely and satisfactory manner

Qualifications and Skills:

  • SPM Level or equivalent, Bachelor's degree in a relevant field such as Business, Marketing, or Communications (or equivalent experience)
  • Proven experience in client acquisition, account servicing, or sales roles, preferably in a related industry
  • Strong communication and interpersonal skills
  • Ability to work independently and manage multiple client accounts simultaneously
  • Strong organizational and time management skills to prioritize tasks and meet deadlines
  • Fresh graduates are welcome to apply.

Job Types:
Full-time, Part-time

Part-time hours: 40 per week

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Puchong: Reliably commute or planning to relocate before starting work (required)

Experience:

- sales/marketing/account servicing: 1 year (preferred)
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