Customer Care Consultant

The OpportunityOur client is looking for a Customer Care Consultant to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will be an...

About Us:We are established Pet Store at Klang Valley, currently we have 5 outlets named Only Pets and still growing. We're retailing wide varieties of pet food, pet accessories, pet beauty products, pet clothing, pet healthcare products, small animal's livestock and personalized pet services.Position Overview:We are seeking a dedicated and enthusiastic...

__Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Role Title : Customer Service Consultant (LiveChat) Work from office modeSalary Package Basic up to RM2800 Terms and conditions applies- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation...

As the Care Account Clinical Consult, you will work closely with the Care Account Team to drive and support Intellect's Clinical Operations & Quality tailored for our enterprise clients across the APAC region.Your role will be pivotal in ensuring the quality of our clinical care and delivery to enterprise clients, and ensuring adherence to our clinical...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, Contract,...

Job Description:Malaysia Airlines Berhad is seeking a Remote Customer Care Manager to join our team in Kuala Lumpur, Malaysia. As a Mid-toSenior Level position, the ideal candidate should have at least 8 years of experience in customer care management.Responsibilities:1. Lead a team of remote customer care representatives to ensure exceptional customer...

Job Description:Malaysia Airlines Berhad is seeking a Remote Customer Care Manager to join our team in Kuala Lumpur, Malaysia. As a Mid-toSenior Level position, the ideal candidate should have at least 8 years of experience in customer care management.Responsibilities:1. Lead a team of remote customer care representatives to ensure exceptional customer...

Job description To analyse, create and resolve tickets (if applicable). To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. Identified and escalated priority issues per client specifications. Displayed courtesy and strong interpersonal skills with all customer interactions. Ensure high...

Title: Customer Care SpecialistCompany:Britishpedia Media Group Sdn. Bhd.Employment Type: Full-timeBasic Salary: RM RM 2800Location: Kuala LumpurAbout the Company:At Britishpedia Media Group (BPH), we're more than just a publishing house - we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across...

Job description To analyse, create and resolve tickets (if applicable). To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. Identified and escalated priority issues per client specifications. Displayed courtesy and strong interpersonal skills with all customer interactions. Ensure high...

DUTIES AND RESPONSIBILITIES: Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets Crossselling of all products and services including all upgrades for product & packages Spingating...

Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective followup with Service...

Attend to inbound calls in a contact center environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution.Requirements:Fresh Graduate are welcome (Diploma/Degree)Good in communication...

Attend to inbound calls in a contact center environment. Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. Able to resolve customer queries and issues with an aim to provide a first call resolution.Requirements: Fresh Graduate are welcome (Diploma/Degree) Can speak English...

We are looking for a Customer Care & Operation Representative that is genuinely excited to help customers and ensure operation excellent. This representative needs to be patient, empathetic, and passionately communicative. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

About the JobTasks & Responsibilities Attend to Inbound Calls. Able to resolve customer queries and issues Adhoc tasks 5 Days working 2 Days OffRequirements: Fluent Mandarin (Speaking + Reading) Fluent Bahasa & English Education Requirement: Diploma / Degree Fresh Graduate are welcome Good in communication and able to fulfilled a customer needs. Immediate...

_Singapore Bank in Malaysia looking for Customer Care Executive_ Support Singapore customers Ensures highest standard of service delivery on personalised phone services to our customers. Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. Determine the needs of the consumers,...

**Job Description: - * Acting on behalf of the company, understand the company values and always act in a professional manner, using language that aligns with the company. Strong Customer service skills and communication skill in good manner. Always keep the environment clean and class Maintain an orderly workflow according to priorities. Always discuss with...