Customer Service Officer

MINIMUM A DIPLOMA OR UNIVERSITY DEGREE IN RELATED FIELD MINIMUM 2 YEARS WORKING EXPERIENCE IN MANUFACTURING ENVIRONMENT CUSTOMER SERVICE ORIENTATION GOOD CUSTOMER SERVICE SOFT SKILLS POSITIVE ATTITUDE AND PROACTIVE RESULT ORIENTED LEARNING ON THE FLY GOOD COMMUNICATION SKILLS FLUENT WRITTEN AND SPOKEN IN ENGLISH WILLINGNESS TO LEARN MICROSOFT OFFICEJob...

As the Customer Service, your responsibilities include Resolve customer issues, complaints and concerns in a professional and courteous manner. Assist customers with order placement, tracking and notifications. Provide detailed and accurate product information to customers. Gather customer feedback and share insights with the team to improve products and...

13 Months Salary Managerial Position Working Location: NilaiJob Summary:Responsibilities:Operational Management: Lead, supervise, and manage all aspects of the supply chain, including customer service and logistics daytoday operations, to ensure operational efficiency. Monitor daily sales tracking, review order intake, orderbook, ensure invoicing of...

Customer Service cum Admin with Mandarin SpeakingJob Summary:Responsibilities: Assist customers with product information, orders, returns, and complaints resolution. Ensure customer satisfaction by addressing their needs effectively and efficiently. Perform general administrative duties, including data entry, filing, and documentation. Coordinate with other...

Responsibilities: Schedules service appointments. Greeting customers and working with customers to determine their vehicle issues and problems, provide technical explanation and proceed with service work. Issuing Repair Order and recommend appropriate solutions. Prepare estimation cost of repair works and explain to customers regarding the work done and cost...

1. To perform administrative and clerical functionManage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment, and numberingPrepare and provide Customer Service Analysis reportTo manage service appointment systemParticipate in required process improvements...

**: To interact with customers to address their concerns, answer their questions and assist them with their needs.** Process or cancel order- Suggest solutions when a product malfunctions- Recommend potential products or services to management by collecting customer information and analyzing customer needs- Generate sales leads- Build sustainable...

Responsibilities:To assist the CR Team Lead in day-to-day activities of customer relations i.e. appointments, complaints, etc.to ensure smooth operations of service centre which include but not limited to the following: Handling customer enquiry through inbound call and outbound call with Accordia System Management Handling customer enquiry through Honda...

Job Descriptions: To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walkin inquiry and hunting data) To crosscheck tomorrow appointment To assist Customer Relations Executive during rotation schedule To assist the customer to the Service Advisor counter To maintain the cleanliness of reception and waiting areaJob Requirements: Have good...

SPM / Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. Posses basic Seafreight forwarding Customer Service knowledge. Familiarise with the freight forwarding international commercial terms (Incoterms). Applicant must be willing to work in Nilai, Negeri Sembilan Finding carriers for special cargo/shipment. Place bookings...

1. Finding carriers for special cargo/shipment.Place bookings with liner.Monitor shipment from booking until cargo arrive at destination.Issue bill of lading.Get invoice from shipping line and other vendor for payment arrangement.Filing job files.Make calls to follow up next orders from shippers/suppliers.Working together with freight forwarding agent for...

As the Office Administrator, your responsibilities include Manage account records, including expenses and claims & monthly payment staff salaries, rental payments and utility bills. Provide assistance to customers, addressing inquiries and resolving issues promptly. Recruitment on various platform (remote task). Issue and manage documentation, including...

About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain...

About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain...

About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain...

**Tugas kerja**- menjawab soalan pelanggan- membantu pelanggan membuat pilihan produk- Menjawab segala aduan dan hal pemulangan pelanggan- Menyambut serta melayan pelanggan dengan baik- Membantu pelanggan untuk cari apa yang mereka perlukan- Memberikan pelanggan servis yang terbaik- Memberikan maklumat yang tepat berkenaan produk serta servis kepada...

Location : NilaiSalary : RM 4,000 - 5,000 Responsible for daytoday operations and administrative of Malaysia office Provide support in administrative such as managing office facilities and equipment, booking meetings and events, travel arrangement and distributing mails and couriers. Maintain internal databases Keep employee records (physical and digital)...

Date:Apr 25, 2024Location: Nilai, MYCompany:AkzoNobelAbout AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more...

Job Functions Establish and maintain a professional working relationship with the customer and earn their respect and loyalty To ensure that customers are always offered a refreshment To proactively make prebookings by calling customers likely to require servicing to make sure workshop is neither over nor underutilized on any given day To always check if the...

Job Functions Establish and maintain a professional working relationship with the customer and earn their respect and loyalty To ensure that customers are always offered a refreshment To proactively make prebookings by calling customers likely to require servicing to make sure workshop is neither over nor underutilized on any given day To always check if the...