Duty Manager- Hotel Industry

Position: DUTY MANAGER (Full time #539271)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaDUTY MANAGERSummaryDuty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest experiences. The primary responsibilities for this position are to...

Responsibilities:Reporting directly to the Front Office Manager, Duty Manager (DM) is responsible for the overall day to day operations of the hotel whilst on duty. At all times, DM is expected to lead by example - their behaviours, speech and appearance must be without fault. His/her guest service standards must be the benchmark that sets the levels to be...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

JOBREQUIREMENTS: Minimum SPM or Diploma in Tourism Management. At least 23 years working experience. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good problem solving...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

To ensure front office team deliver the hotel standard and provide exceptional guest service at all times. Ensuring hotel guest are registered in accordance with front office policies and procedures. To ensure front office team are aware of current promotions, policies and other important information. Responsible to checking billing instructions, permanent...

JOBREQUIREMENTS: Minimum SPM or Diploma in Tourism Management. At least 23 years working experience. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good problem solving...

Job Summary:Provide functional assistance and direction to the Room Division and F&B operation. Responsible for delivering results that contribute to the mission and overall success of the hotel's chain. The Hotel Manager will take on the responsibility for the hotel in the absence of the Hotel General Manager.Work Experience: Recognized Degree/Diploma, or...

Job description1.0 Responsibility and Authority1.1 Understand and able to execute all Front Office standard operating procedures.1.2 Ensure that the pre check-in procedure is effectively carried out based on the set standardThat includes:i. Rooms for leisure groups are blocked 2 days in advance.ii. Check guest's arrival list one day in advance.iii. Details...

SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the...

1. RESPONSIBILITIES Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of...

1. RESPONSIBILITIES Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel. Contact customers via calls or arranged meetings to discover their needs and requirements. Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel. Provide customers with a list of...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

Job OverviewThe job description of a Hotel Account Executive typically involves a combination of sales, relationship management, and administrative responsibilities. The primary goal is to generate revenue by attracting and retaining clients, often within the hospitality industry.Below is a general outline of the key responsibilities and qualifications for a...

We are looking for a Hotel HR Manager to oversee all staff-related procedures and craft HR strategiesin alignment with our business needs.Hotel HR Managerresponsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation...

DUTIES AND RESPONSIBILITIES Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest's. Assists in VIP's arrival & departure. Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Checks on registration cards of...

ResponsibilitiesFront Office1 Guest Service Ensure provision of excellent guest service at all times Maintains a friendly, cheerful and courteous demeanour at all times Courteously and accurately answers inquiries from potential guests and accepts hotel reservations2 Front Desk Resolve guest issues, complaints, problems in a quick, efficient manner to...

Job descriptionPrimarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...