Hotel Reception

1. RESPONSIBILITIES Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services To make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest's payment method Verify and imprint credit cards for authorization Issue room keys and...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

Check hotel guests in and out in a warm, friendly and efficient manner. Greets all guests that may come in contact with the Reception, assisting them with information on the hotel, local attractions and services Attend Daily Shift Line-ups and read all communication and memos at the commencement of each shift. Updates folios and checks payment details of...

要求- 溝通技巧-客人需要帶著關心和讚美來找你,這樣才能很容易與你交談。- 您解決問題的能力會將問題轉化為機會,讓每位客人留下美好回憶- 流利的當地語言 - 額外的語言技能會很好,但不是必需的- 識字且精通技術 - 您需要很好地掌握閱讀、寫作、基礎數學和計算機-...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

The Majestic Hotel Kuala Lumpur includes the original Hotel Majestic which is documented as a national heritage site. This colonial structure was built in 1932 and became one of the great hotels of Kuala Lumpur in its time. An icon of Malaya's boom years leading to World War II, the hotel came to be the place for glamorous social events, government...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.Palace Hotel staff welfare is our priority,SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Position Title: Hotel ReceptionJob Overview:As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate records.Key...

To supervise the bellman and doorman manning and to facilitate the creation of a favorable and hospitable environment for arriving and departing guest accordingly Ensure that have a complete knowledge of the hotel, surrounding services, facilities, local attractive etc. Assists guest with tours, transportation arrangement, airlines confirmation and any other...

To check and maintain the Duty Manager Safe in accordance to the procedures set by the company To follow up with any room discrepancies and assist with their inspection Make regular rounds of the Hotel to ensure smooth operations in all areas Authorize after hour distribution of keys, including dry stores and beverage stock. Provides functional assistance to...

To plan training program for staff To identify training needs To conduct on the job/ classroom training To inform F&B department and Human resources department of all training sessions To carry out quarterly - yearly inventory of operating equipment To plan and organize festive food promotion within the outlet To carry out any others reasonable duties and...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

Meet and greet guests upon arrival -Manage online and phone reservations -Inform customers about payment methods and verify their credit card data -Register guests collecting necessary information (like contact details and exact dates of their stay -Welcome guests upon their arrival and assign rooms -Keeping the reception area tidy and observing professional...

Provide friendly and efficient check-in and out service at Hotel Reception. Providing efficient, friendly, and cordial service at the Hotel Front Desk. Carry out the completion of the registration process by retrieving and inputting information into a computer system and confirming the guest's hotel reservation information. Ensure that all hotel policies and...

Job description Ensure Tamu Hotel & Suites Service standards is consistently practiced in terms of cleanliness especially Lobby area. To checkin all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression and meeting all brand standards. To be totally familiar with all facilities, functions and...

The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Job scope includes Defining and implementing front desk...

Job description Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. Show recognition to regular customers. Review daily all arrivals and departures and paying special attention to VIPs Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is...

JOB REQUIREMENTS: Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good personal grooming. Good...