Customer Service Officer
2 weeks ago
- Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score
- Issue Letter of Guarantees for patients
- Book medical appointments on behalf of clients
- Perform any other administrative function whenever required
Requirements:
- Good communication, interpersonal and customer engagement skills
Good command of English (written and spoken) is a must:
Mandarin speaking is an advantage to communicate with Chinese speaking clients- Customer service experience is required, preferably in a call centre environment
- Excellent service mindset
- Team player who can work together with a big team
- Versatile and adaptive
Medical and/or health insurance knowledge is an advantage:
Must be able to work in shifts, weekends and public holidays
Pay:
RM2, RM3,000.00 per month
Benefits:
- Flexible schedule
- Maternity leave
Schedule:
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
Application Question(s):
- What is your expected salary?
Education:
- Diploma/Advanced Diploma (preferred)
-
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