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Executive - Hlisb (Personal Loan Specialist)
1 week ago
If you are looking to excel and make a difference, take a closer look at us...
Key Responsibilities and Accountabilities
Functional (job responsibilities)
Sales & Revenue
- Aggressively source and book new financing cases for the bank;
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, roadshows and any other sales activities to achieve sales targets;
- Complete action of all leads assigned via LMS and strive to deliver high conversion rate of these leads to sales;
Customer Relationship & Marketing
- Develop and maintain strong relationship with current and new customer;
- Attend road shows and/or any branch/offsite activities when required;
- To actively promote Personal Financing & ASB Financing products;
- Cross selling other banking products as and when opportunity arises to increase customers' stickiness with HLB;
Compliance & Regulatory
- Exhibit high professionalism and competency when selling;
- Ensure bank's interest is protected at all times;
- Comply with bank's relevant internal policies, SOPs, sales compliance and statutory requirement in relation FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance;
- To maintain and uphold service standards set by the Bank at all times.
Managerial (team/group responsibilities)
- To collaborate with peers and colleagues in creating a positive customer experience;
- To contribute to an achievement oriented working environment.
Organizational (organizational responsibilities)
- Represent HLISB in relationship building with the community;
- Continuous effort to improve business in support of building brand awareness and improving customer experience.
Jobholder Requirements
- Malaysian Citizen
Education/Qualification
- Diploma, Higher Diploma or Bachelor's degree in Business, Finance or related field is preferred
Experience
- Min 3 years in sales experience;
- Experience in banking products, process and policies.
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.
Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.
Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
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