Specialist (Sme). Local Malaysian with Japanese

2 weeks ago


Subang Jaya, Selangor, Malaysia MyGlit Full time

Role:
Any Other

Timings:
Shifting Schedule (Permanent)

Industry:

BPO

Work Mode:
Work from office

Functional Area:
Any Other

Key Skills:
Analytical Customer Service Interpersonal Project management Client Relationship good communication skills

  • Brief description:
  • Daily monitoring of the assigned tasks and milestones
  • Manage volumes of projects and data in varying stages of progression.
  • Support Client's Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.
  • Interacting and following up with stakeholders to resolve issues.
  • Complying with customer contract requirements.

Experience required:

  • Any bachelor's degree and postgraduate from a recognized institution.
  • 35 years' experience in a similar role in a
    BPO environment.
  • Proficient in MS Tools and systems
  • Handson experience in working on PMO related activities
  • Strong understanding of Spend management, Software Buying processes.
  • Good knowledge on MS products

Skill sets:

  • Good understanding of Project Management Operations and Sales support process.
  • Good written & oral communication skills.
  • Strong Analytical & interpersonal skills.
  • Strong troubleshooting and diagnosis skills
  • Experience in creating knowledge base would be an advantage.


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