Assistant Facilities Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia CBRE Full time
Posted- 03-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Building Management, Engineering/Maintenance, Facilities Management, Property Management, Workplace Strategy- Location(s)- Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
JOB SUMMARY

  • The purpose of this position is to provides assistance to Facility Management team in completion of multiple functions of building operations and maintenance for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, and janitorial work.
  • Responds to client inquires and complaints. Ensures timely and quality service delivery to clients.
  • Follows up with clients to ensure customer satisfaction.
  • Performs facilities inspections and prepares reports.
  • May coordinate and manage move, add and change activities.
  • Assists in the preparation of operating and capital budgets.
  • Manages vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures proper cost centre coding.
  • Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
  • Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

  • No formal supervisory responsibilities in this position.
  • May provide informal assistance such as technical guidance and/or training to coworkers.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
-
EDUCATION and EXPERIENCE

  • High school diploma or general education degree (GED). Minimum of four years of related
progressive experience and/or training.
-
CERTIFICATES and/or LICENSES

  • Facility Management certification is desired. Driver's license may be required.
-
COMMUNICATION SKILLS

  • Ability to comprehend and interpret instructions, short correspondence, and memos and ask
clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of
employees.
-
FINANCIAL KNOWLEDGE

  • Requires basic knowledge of financial terms and principles. Ability to calculate simple figures
such as percentages.
-
REASONING ABILITY

  • Ability to understand and carry out general instructions in standard situations. Ability to solve
problems in standard situations. Requires basic analytical skills.
-
OTHER SKILLS and/or ABILITIES

  • Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work
order system.
-
SCOPE OF RESPONSIBILITY

  • Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause shortterm impact to coworkers and supervisor.

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