Executive - Quality Control / 執行 - 品質控制

2 weeks ago


Setapak, Selangor, Malaysia Courts (Malaysia) Sdn Bhd Full time
**職位描述:-**
- 注重細節:QC 對細節有敏銳的洞察力,可以識別家具中的任何缺陷或缺陷。
- 產品知識:對不同類型的家具、材料和生產流程的深入了解至關重要。
- 品質標準:了解產業品質標準以及確保產品達到或超過這些標準的能力。
- 分析技能:分析資料和趨勢以確定品質控制流程中需要改進的領域的能力。
- 對家具進行聯合檢查和分類,並對因送貨上門和長途運輸的運輸商未交付而導致的缺陷物品進行驗證
- 對倉庫家具損壞物品和商店退回的物品進行聯合檢查,並對損壞情況進行分類。
- 採取或建議 3PL 採取下一步行動。
- 在批准工作/零件之前,請與供應商就所需零件/維修事宜進行聯絡並取得報價。
- 將報價發送至供應鏈管理部門以提出採購訂單
- 當從供應商收到零件時,請驗證更換的零件,以將檢疫物品釋放到合格庫存中。
- 檢查從接收團隊收到的零件的原始交貨單,並將交貨單與採購訂單整理在一起發送到支援中心。
- 檢查檢疫項目並與 3PL 團隊聯絡未決案件,以確保每個項目都得到落實
- 就客戶的家具投訴與客戶服務案例團隊聯絡並對應,並建議進一步的行動並提供解決客戶問題的解決方案。
- 登入案例並向供應商發送電子郵件以獲取零件申請
- 檢查預計到達日期並跟進以在最短的時間內供應零件
- 檢查服務追蹤報告並就未決案例與 3PL 服務團隊聯絡
- 每周向經理和 3PL 更新狀態以及需要採取進一步行動的說明備註
- 透過電子郵件和電話與供應商溝通並跟進所有零件或維修事宜
- 與供應商和 3PL 溝通,從倉庫收集物品並發回工廠進行維修
- 在收集之前準備好有缺陷的物品清單並透過電子郵件發送給供應商。
- 對於供應商沒有回覆的案件或與供應商有困難的案件,與法院採購團隊進行升級和溝通。
- 維修後將物品退回商店之前先檢查物品,以驗證是否處於可銷售狀態,然後再發送到商店。通知並跟進各自的商店。
- 陪同 3PL 週期盤點團隊驗證週期盤點的正確性。
- 檢查倉庫庫存,如果某產品反覆出現投訴,例如家具不安全或因製造商缺陷而無法組裝,並建議解決方案
- 針對商店要求更換其商店損壞零件的行動
- 與商店核實並跟進商店有缺陷的家具庫存/展示套件
- 建議註銷無法修復的產品
- 體力:一些品質控制任務可能需要舉起和移動家具,因此體力很重要

**職位需要:-**
- 最低 SPM
- 2至3年家具QC經驗
- 良好的溝通能力
- 能夠獨立工作

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