Shift Leader

2 weeks ago


Subang Jaya, Selangor, Malaysia Talent Houz Consulting & Services Full time

About the Job


This role will need to lead the team to ensure that team targets and objectives are met in all aspects of the business, whilst promoting and monitoring the process of continuous improvement.


Responsibilities:

  • To actively lead the team to guarantee that targets and objectives of the team are met in all aspects of the business, whilst encouraging and overseeing the process of continuous improvement.
  • To provide, a safe and healthy working environment, implement improvement programs in order to eliminate any work related injuries
  • To create and promote harmonious working relationships, improve the operation of the team and its relationship with both internal and external customers
  • Monitor and evaluate costs, quality and service; identifying areas for improvement programs in order to eliminate waste, this will normally be achieved through:
i) the use of problem solving techniques

ii) the evaluation team of results compared to budget and objective

iii) the ongoing monitoring of team performance

  • To define priorities together with team members, setting objectives and devising improvement plans in order that results meet or exceed expectations
  • Work with the team to ensure and guarantee the total satisfaction of all customers, both internal and external
  • To assist the team members and members of other teams (possibly outside the group) to achieve effective and efficient use of resources
  • To assist the Group Leader, MIC and Team members in defining the training and development needs of all team members
  • Through a cascade method, ensure that communications operate effectively both within the team and elsewhere within the organisation
  • Together with the Group Leader and the Process Improvers, determines any necessary investment within the team area and prepares the justification for capital expenditures
  • To act as a link with suppliers (internal and external) to ensure that the team operates in an efficient and productive manner.

Qualifications & Experiences Needed

  • Acquired with Diploma/ Degree in Engineering or Science or equivalent.
  • At least 5 years of working experience
  • Able to work on shifts and rotating shift, strong command on shifts and achieve daily targets
  • Good leadership skills, communication skills, interpersonal skills

Salary:
RM5, RM6,500.00 per month

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Application Question(s):

  • Able to work on night shifts and rotating shifts?

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Manufacturing: 5 years (preferred)

Language:

  • Mandarin (preferred)

Ability to Commute:

  • Petaling Jaya (preferred)

Ability to Relocate:

  • Petaling Jaya: Relocate before starting work (preferred)


  • Subang Jaya, Selangor, Malaysia TA-SHOU ELECTRONICS (M) SDN BHD Full time

    Responsible for production process and improvement, productivity target,manage staff, ensure product meet requirementTa-Shou Electronics (M) Sdn Bhd was established on 10 September 1987 located in Petaling Jaya, Selangor. Our activities are to manufacture and produce lead wire for Electrolytic Capacitor with high quality and international standard.Our...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Evolt Karting Sdn Bhd Full time

    Every successful business must maintain a strong relationship with its customers. The Team Leader - Customer Service (Front Desk) role serves to bridge the business with the customer. That means communication is key for this role; the Team Leader must be able to build and maintain strong relationships with the customer base, providing information about the...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia TaskUS Full time

    So what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammates in order for them to continuously hit their goals. You must be able to coach...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia TaskUS Full time

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Manpower Group Malaysia Full time

    Job Title Team Leader (Mandarin) - LogisticsRequirements: Bachelor's degree preferred. Language proficiency in English,Malay, Cantonese & Mandarin is mandatory. Experience in handling a telesales team with proven track record in sales targets. Experience dealing with Customer and Clients in a business environment. Sales experience is required. Significant...


  • Subang Jaya, Selangor, Malaysia ENVO BPO SERVICES Full time

    A team leader provides guidance and instruction to a working group about a project or portfolio of projects. They are in charge of delegating work, overseeing progress towards goals, and coaching team members as needed. Team leads often serve as de-facto mentors for the team, even if they don't have a manager title and manage a Mandarin Team for Hong Kong...


  • Subang Jaya, Selangor, Malaysia Leader Energy Holding Berhad Full time

    Position OverviewThe position of Manager, Financial Analyst is needed to facilitate Investment, Fundraising and Financial Planning activities - to support the Company's growth in renewable energy sector.Roles and Responsibilities Develop and maintain financial models to support investment and fundraising activities. Maintain responsibility for the accuracy...

  • Security Guard Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia TEG Assets Sdn Bhd Full time

    JOB PURPOSE To be responsible for and provide all daily operational requirements of the security services and operational support for the Syopz Mall Management in the Lakeside Campus Commercial Block. To act as frontline for the security department in providing services and support to the Facility Manager of Complex Management. KEY RESULT AREAS /...


  • Subang Jaya, Selangor, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Subang Jaya, Selangor, Malaysia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia IGT Malaysia Full time

    GENERAL SUMMARY:Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity.DUTIES & RESPONSIBILITIES: Analyze past volume and staffing patterns, using historical and forecasted data, to ensure...


  • Subang Jaya, Selangor, Malaysia Hazu Café Full time

    DescriptionThe FOH Leader supervises all front-of-house activities, ensuring efficient service and excellent customer experience.Roles and Responsibilities: Manage and coordinate the frontofhouse team. Oversee customer service, ensuring all guests are greeted and served promptly. Monitor the cleanliness and presentation of the dining and counter areas. Train...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Asia Assistance Network(M) Sdn Bhd Full time

    ABOUT THE COMPANY:Located in the heart of Petaling Jaya, Malaysia, Asia Assistance Network (M) Sdn. Bhd. has emerged as Malaysia's leading assistance service provider and third party administrator as well as earned a global reputation as Asia's top medical assistance provider. Founded in 1998, we are based in Petaling Jaya, Malaysia with offices all over...


  • Subang Jaya, Selangor, Malaysia Top Leader Sdn. Bhd. (I Love Yoo Outlet) Full time

    Memastikan makanan dimasak dan disediakan dengan masa dan sop yang ditetapkan. (Ensure dishes are cooked and prepared on time & follow sop)- Mengambil pesanan dan menghidangkan makanan & minuman kepada pelanggan. (Taking customer orders and delivering food and beverages)- Memberikan mutu perkhidmatan terbaik kepada pelanggan. (Providing excellent service to...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Brandt International Sdn Bhd Full time

    Preferably at least 3 years of related working experience. Preferably specializing in Customer Service in call centre or equivalent. Required spoken language(s): English,Malay,Mandarin. Required written language(s):2 undefined positions availableSalary: RM4, RM6,000.00 per monthBenefits: Opportunities for promotion Professional developmentSchedule:...


  • Subang Jaya, Selangor, Malaysia Brandt International Sdn Bhd Full time

    Responsibilities:- 1. Operations Management_ Support Operations Manager to ensure business KPIs are met. Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. Conduct need analysis to identify areas of improvements and propose recommendations to the management. Perform audits to ensure business compliance...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia ENVO BPO SERVICES SDN. Full time

    Responsibility To lead the daytoday running of the campaign. To make sure that the KPIs set by the Management for the campaign are achieved. To set deadlines to achieve the tasks given. To monitor agents' performance including call reviews. To ensure sufficient head counts report to work daily. You will be informed of the minimum head count for the campaign....

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia AEGIS BPO MALAYSIA SDN. BHD. Full time

    Principal Accountabilities (Key Result Areas) To ensure desired customer delight by providing satisfactory response to customer interaction.Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the various services.Evolve more effective work process for improving customer interactions.Constantly monitor & review...

  • Team Leader Warehouse

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Cxl executive Full time

    PEMBANTU GUDANG SEPENUH MASAKemasukan :SEGERALokasi : USJ19, SUBANG 7, SUBANG JAYAJadual Bekerja:Shift : 9AM - 7PMBekerja 6 hari seminggu ( Cuti Ahad)**Gaji : RM 2,200****Attendance Allowance : RM 300**+ Insuran + Elaun PerubatanCaruman KWSP juga disediakanCuti tahunanTugas-tugas:Handover: Mengasingkan pesanan pelanggan mengikut service perkhidmatan...

  • Team Leader

    2 weeks ago


    Subang Jaya, Selangor, Malaysia MP SUCCESS GROUP SDN BHD Full time

    Main scope of work:To ensure that certain credit collection goals are achieved through guidance, counselling, monitoring and motivation within the group in addition to continuously tracking and negotiating the settlement of customer outstanding debts.Benefits:Daily incentive or monthly"Override" Commission Rate & Personal Commission RateBasic salaryTraining...