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Foh (Front of House) Leader - Tropicana Gardens Mall
2 weeks ago
Description
The FOH Leader supervises all front-of-house activities, ensuring efficient service and excellent customer experience.
Roles and Responsibilities:
- Manage and coordinate the frontofhouse team.
- Oversee customer service, ensuring all guests are greeted and served promptly.
- Monitor the cleanliness and presentation of the dining and counter areas.
- Train and mentor frontofhouse staff.
- Handle any customer issues or complaints in the front of the house.
Qualifications:
- Previous 3 years (minimum) experience in a similar role within the F&B industry.
- Excellent communication and leadership skills.
- A passion for customer service and creating a welcoming environment.
- Strong organizational and multitasking abilities.
- Ability to work flexible hours, including weekends and holidays.
Job Types:
Full-time, Permanent
Pay:
RM3, RM4,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
Experience:
- F&B: 3 years (required)
Willingness to travel:
- 75% (required)
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